Laura Eckert Email & Phone Number

Kansas, United States

New York, New York

Philadelphia, Pennsylvania

• Heavy Calendar Management.• Arranges domestic and international travel for the department using the Concur travel system.• Schedule internal, external and or video conference meetings for the department.• Utilization of restaurant or catering vendors for meetings.• Review emails that come in externally and respond accordingly on behalf of the team.• Ship UPS and FedEx packages as requested.• Deliver mail to appropriate team member.• Scanning and filing documents in appropriate folders.• Commentaries (requests, reviews and submittals).• Sub-Advisory request tracker updates.• Weekly, monthly, quarterly and annual performance and holdings reports for various clients.• Various monthly certifications• Update Client Services/ Marketing calendar with team’s current/ future client / prospect meetings.• Facilitate payments of strategic partner firms and vendors as needed.• Create and submit monthly expense reports for respective officer using the company's Concur expense system.• Process American Express statements and payments as well as personal reimbursements for respective officer.• Provide bi-monthly stale prices as requested.• Manage client Retrocessions.• Obtain signatures from Portfolio Manager’s for legal/ compliance purposes.• Filing DPT paperwork.• Update Salesforce with all prospect/ client/ consultant communications.• Prepare and update quarterly and yearly client due diligence agendas.• Review requests from clients and prospects for sponsorship events, conferences, member renewals etc., and distribute accordingly.• Assist senior corporate communications manager as needed.• Work with other departments in coordination of employee set ups and leaves.• Order supplies.• Assist in annual cleanup of the shared drive files.• Archive files and documents three years before end of current year.• Troubleshoot technical problems.• Serve as back up receptionist as needed.

Greater Philadelphia Area

• Organized and coordinated office operations and procedures in order to ensure organizational effectiveness and efficiency. • Welcomed guests and customers by greeting them, in person or on the telephone; answering or directing inquiries, and logging them into the visitor system.• Managed and secured all paid and open invoices.• Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.• Ensured operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.• Coordinated company outings and events.• Retrieved and organized all HR paperwork forms from daily interviews.• Handled all outgoing and incoming mail.• Managed the processing of hourly sales and new equipment orders to support fulfillment.• Identified and resolved client billing complaints. • Prepared, reviewed, and sent over 250 client statements per week. • Recognized delinquent clients and lead collection initiatives to reconcile the account. • Developed weekly reporting to identify key performance metrics that measure the effectiveness of the billing team, which helped to reduce billing errors from 8% to 5%. • Designed a more efficient process using Velocify that improved the speed and quality at which orders were processed and fulfilled across the company.

King Of Prussia

• General administrative and reception work.• Managed CEO’s personal and business calendar including all logistics.• Managed marketing collateral.• Researched, screened and submitted candidates.• Reviewed, updated and or created resumes for candidates.• Scheduled interviews and corporate visits for candidates.• Managed weekly AR reports.• Managed all personal and business invoices and accounts receivable.• Managed weekly client candidate reports.• Responsible for new company website development. • Made first placement within three months of hire.

Exton, Pa

• General administrative and reception work.• Heavy calendar management.• Directed, designed and worked all company tradeshows.• Arranged employee domestic travel for tradeshows.• Processed American Express statements and payments as well as personal reimbursements for tradeshow employee attendees.• Conducted pre and post tradeshow meetings to plan the goals, value and expectations of each show.• Designed and managed literature inventory. • Created, sent and tracked industry specific emails, newsletters, surveys, tradeshows, leads & costs.• Created and supervised company webinars.• Regulated and designed company’s website content.

Pennsylvania And Delaware

• General Administrative and Reception work.• Managed multiple store openings and closings working 12-hour shifts.• Managed Income statements, bank accounts and deposits.• Handled all accounts receivable and payable for each location.• Staffing and scheduling of employees.• Interviewing, training, hiring and firing.• Created advertisements and marketing materials. • Created an organizational system to maintain store cleanliness. • Regulated labor costs and expense control.• Inventory management, ordering and receiving.• Maintained guest satisfaction with handling all customer complaints and large customer accounts.• Managed in store weekly meetings as well as created weekly goals involving street advertisement and sale suggestion.• Managed food consistency. • Created and maintained in store uniforms and proper dress code.