Laura Eley Email & Phone Number

Atlanta, Ga, Us

Chicago, Il, Us

I guide the evolutionary strategy of how to deeply embed culture into the firm’s daily practice.

Santa Clara, Ca, Us

Co-founder and Principal Consultant at +One, a One Workplace venture. +One is workplace culture consultancy that helps organizational leaders plan their future work experience. Laura and her team bring culture and real estate strategy together in ways that give leaders the insights and tools they need to move forward. Through her engagements, she takes an honest, deep look into organizational culture and activates experiences that enable those cultures to become more vibrant throughout the ways and places people work and come together.

Salt Lake City, Ut, Us

Guided executive-level strategic planning sessions to imagine and organize workplace culture strategies; Conducted gap analysis through empathy interviews and focus groups, facilitated design thinking sessions, and guided change management planning to ensure success; Specialized in healthcare, financial, transportation, retail, and supply chain sectors.

Salt Lake City, Ut, Us

Maintained strategic and operational oversight for 700+ multi-national clients ranging from the financial, healthcare, hospitality, transportation, retail, and manufacturing sectors; Actively coached the performance and professional development of 14 Client Success Managers; Monitored contractual compliance for financial and service level agreements; Partnered with virtual teams to ensure services were successfully delivered; Led team to achieve 92% overall client satisfaction scores.

Salt Lake City, Ut, Us

Facilitated executive-level strategic planning workshops; Led cross-functional, multi-national stakeholder alignment sessions; Organized change plans including messaging guides and execution schedules; Authored and presented project charters

Salt Lake City, Ut, Us

Partnered with leadership and peers to redefine and create guided implementation processes for a newly formed team; Led cross-functional teams to improve key client touch points, developing collaborative relationships; Proactively initiated process improvements and successfully gained buy-in of new ideas across the team and department; Elected by peers to train the broader operations team on the new processes

San Francisco, Ca, Us

Directed and carried out recruitment and staffing processes for 50+ associate and management positions; Managed new hire and on-going employee training and development; Developed content for and led daily team meetings; Led one-on-one performance reviews to track employee progress on a monthly basis; Coached employees in creating memorable customer service experiences, which significantly increased customer loyalty scores

Alexandria, Va, Us

Directly responsible for engaging the ideas of 8 direct reports to present cohesive solutions to the Board; Coordinated student and professional meetings, conferences, and seminars for 200+ members; Routinely prepared financial and operational reports for use in weekly executive meetings; Managed to a designated budget and accommodated for variance; Oversaw marketing, finance, training, and IT department correspondence; Built a network of professional resources for job shadowing, speaking engagements, and internships

Ongoing Education Certification, Leading Successful Change Initiatives

Bachelor Of Science - Bs, Industrial And Organizational Psychology