Laura Granada Email & Phone Number

As a Business Analyst, I specialize in collaborating with stakeholders, clients, and end-users to elicit and document their needs and expectations. My expertise extends to conducting qualitative and quantitative research, analyzing user behavior, preferences, and pain points. I excel in evaluating existing business processes, systems, and objectives, identifying opportunities for improvement to enhance user experience while aligning with organizational goals and strategies.

Colombia

As a Resource Planning Analyst/Product Owner at IPS SURA's healthcare services division, I led a team ensuring staffing coverage across healthcare facilities. Key contributions include:Managed backlog by prioritizing and communicating tasks to the Product Development Scrum Team, while also proficiently documenting business requirements and user stories for Agile development.Business Need Communication: Led understanding and communication of business needs, defining essential functionalities for applications.Scrum Ceremonies: Actively participated in Scrum ceremonies, facilitating effective team collaboration.Led coordination with the Scrum team, identifying defects and utilizing KPIs for improvement. Provided implementation leadership, managing software implementation, resource allocation, and timelines. Oversaw and motivated the team, setting clear goals for successful objectives.

Lake Mary, Florida

Project Management Specialist, Project Management

Industrial Engineering