Laura Gresko Email & Phone Number

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

• Work with account managers, resellers and Canadian/US customers directly to quote on their parking paystation parts and paper needs primarily generated through email requests or customer support cases
• Research customer asset inventory to ensure the correct parts are ordered for existing equipment and recommend necessary parts for unit upgrades
• Create and submit quotes/orders in SalesForce for paystations and UPsafety handheld enforcement solutions along with related IRIS Subscription services
• Assist customers with design and ordering of custom parking permits and ticket stock to meet their specific needs

• Responsible for Onboarding/Dispatch of construction labour workers to obtain required documents,explain scope of work and placing the right people in the right jobs based on skills, experience, and location
• Updated employee and customer account information as needed in Salesforce to optimize Mapping tool option - extremely valulable tool to filter and match open job orders to available workers with required skills
• Maintain assigned industry accounts through weekly calls, confirming scope of work, following upto extend or reassign workers as needed and upsell additional resources including safety training andcertifications

Burnaby, BC

• Responsible for handling inbound sales calls with potential individual plan members and small businessowners, by clarifying and understanding their individual needs, providing detailed health and dental planoptions.
• Worked with member administrators and customer service representatives as needed to assist withmember enrollment and inquiries

Richmond, BC

• Generated weekly/monthly calls to existing Ontario gift retailers to attain and fulfill regular orders andpromoted educated new product lines for retailers and their clients
• Promoted and attended bi-annual Gift Show in Toronto, and completed 2-week road trip throughoutSouthern Ontario to visit existing retailers and build relationships to generate additional revenue

Vancouver, BC

• Effectively communicated and managed inbound sales inquiries on Maximizer Software to identifycustomer needs and create timely solutions
• Provided quotes, web-based presentations and demos with customers to highlight/identify customizedsolutions, conducted consistent follow ups and successfully complete the sale

Richmond, BC

• Completed weekly calls to assigned Burnaby auto dealers and Vancouver rental fleet contacts toconsign cars for weekly dealer auction
• Obtained and accurately updated consignment lists in auction software
• Assisted with “If Bid” negotiations on auction day, and followed up with out-of-province buyers, oftenupselling additional vehicles through rental fleet contacts to fill the truck

Richmond, BC

• Completed weekly/monthly sales calls with existing customers and new sales leads to generate usedequipment for account managers, along with service and training needs for other departments
• Entered and assigned leads into CRM, monitored sales process with account managers, andgeneratedweekly/monthly pipeline and sales reports for management
• Assisted with the implementation and adoption of new Microsoft CRM system, customized data entryscreens and reports, and trained sales/support staff as required