Laura Harrison Email and Phone Number

Check and verify all outgoing orders in the system for accuracy.Manage all scheduled incoming deliveries of trucks and containers.Prepare and process all Common carrier shipments, BOL and invoices. Prepare and process all customer and vendor returns for pickup, process all paperwork. Invoicing all shipments delivered for the day.Handle all driver and customer issues in a timely manner. Input all transfer paperwork into K-* system to process.Scan, input and edit all paperwork in a timely manner.

• Manage all office tasks, recruiting, training & development• Dispatch for all country-wide loads, providing excellent customer service and serving as a liaison and providing conflict resolution between vendors and owner-operator’s• Provide crisis intervention and problem-solving strategies to truckers enroute to their destination• Provide appropriate forecasting to meet federal and stated regulatory standards• Maintain accurate bookkeeping, factoring for payroll and loads, accounts payable and receivable• Proficiently use multiple software systems, Kronos, Microsoft Outlook, Word, and Excel• Sustain inventory, ordering, and profit & loss

• Interviews, hires, and orients new employees• Continuously prepare to ensure site is maintaining and exceeding all mandated Health and Safety regulations and is always prepared to participate in regulatory site visits• Provide interview-based encounters, assess problems presented by staff and/or customers and use critical thinking and solution focused methods to create immediately solutions that rectify the situation and leave all parties in agreement, whenever possible• Writing multishift schedule, projecting backfill, and managing call outs• Provide individual meetings and mediation for employee conflicts/concerns• Maintaining inventory of perishable and non-perishable items, including ordering, profit & loss, validating and balancing invoices and receipts, and vendor relations• Maintaining accurate record keeping, in-house payroll, time keeping management

• Interviews, hires, and orients new employees• Provide crisis intervention and problem-solving strategies to customers when needed• Continuously prepare to ensure site is maintaining and exceeding all mandated health and safety regulations and is always prepared to participate in regulatory site visits• Maintain accurate records, balance receipts, cash, tills, inventory, accounts payable, and receivable• Create rotating schedule and maintain time keeping