Spanish/English interpreter, with more than 12 years of experience in BPO / Contact Centers, Personnel Management, KPI, Recruitment, Training, and Strategic Planning for a variety of branded products and businesses with skills in Coaching, Performance Indicators, as well as the development and supervision of collaborators to lead them to success.strengths include relationship building, professional development, strategic planning, conflict resolution, data analysis, and facilitation. Exceptional interpersonal skills, proven leader with experience in program implementation, negotiation, corporate social responsibility, communication improvement.
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Analista De DatosStentor AiSanto Domingo, Do
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IntérpreteGlobo Sep 2022 - PresentRepública Dominicana -
Spanish/English InterpreterPropio Language Services Nov 2021 - PresentRole consists in Provides consists of interpreting the medical and legal needs of Spanish speakers who do not master the English language -
Propietario De Empresa PequeñaElla Quien Viaja Nov 2020 - PresentSan Salvador, El SalvadorExperienced travel agency owner with a proven track record of 4 years in the industry, I bring a wealth of knowledge and expertise in facilitating seamless travel experiences. Specializing in visa processing, plane ticket procurement, and hotel reservations, I am dedicated to providing personalized and comprehensive services to meet the unique needs of each client. With a deep understanding of the intricacies of travel logistics, I strive to ensure that every journey is executed with precision and care, allowing travelers to embark on unforgettable adventures with confidence and peace of mind.
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Intérprete AutónomoAutónomo Jan 2020 - PresentRepública DominicanaInterpreting oral conversations between patients and hospital staffExceptional experience in interpreting medical terms from a foreign knowledgeOperational knowledge of medical terminology, hospital setting and clinical practicesDeep knowledge of computer systems and applications used for interpretation purposesSolid understanding of patient need and medical crisis
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Team ManagerAloricadr May 2019 - Dec 2019Dominican RepublicMake sure correct procedures are followed and routinely give directions to the staff on what to do and how to improve, follow KPI and performance. -
Quality AnalystAloricadr Mar 2018 - May 2019Santo Domingo, República DominicanaEnsure that the company's customer service representatives are interacting with the clients in such a way that serves a business's best interests.
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Tech SupportAloricadr Jul 2013 - Mar 2018Assist customers in the installation and set-up of software/hardware, as well as the correct usage of the product.
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Team Lead ManagerScotiabank Nov 2011 - Apr 2012Supervising, guiding and motivating the staff, organise and delegate their workload as well as monitoring them to make sure it’s done correctly. Helping with training and development, Handling complaints (from both staff and customers), Financial responsibilities. -
Store ManagerOrange Aug 2009 - Mar 2011• Ordering new stock • Generating pricing quotations • Hiring and training staff • Networking with suppliers • Managing inventory • Developing promotional ideas • Advising on advertising strategies • Reviewing sales targets -
Insurance ConsultantScotiabank Feb 2008 - Jul 2009Assist customers to complete all applications and forms and all required documents.Monitor all policies and assist to make all required changes to same and ensure achievement of all sales objectives.Monitor all renewal processes in compliance to travel accident policies and prepare reports for all liability claims.Maintain and update integrated system technologies for all billing process.
Laura Hart Skills
Laura Hart Education Details
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Business, Management, Marketing, And Related Support Services -
Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Laura Hart
What company does Laura Hart work for?
Laura Hart works for Stentor Ai
What is Laura Hart's role at the current company?
Laura Hart's current role is Analista de datos.
What schools did Laura Hart attend?
Laura Hart attended Universidad Apec, Universidad Apec.
What skills is Laura Hart known for?
Laura Hart has skills like Coaching Para La Productividad, Agosto 2008, Junio 2008, Septiembre 2006, Strategic Planning, Negotiation, Program Implementation, Corporate Social Responsibility, Data Analysis, Leadership, Coaching, Lifestyle Coaching.
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Laura Hart
Aberdeen -
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Laura Hart
Washington Dc-Baltimore Area4dukes.jmu.edu, x4technology.co.uk, ussecurityassociates.com, nuvalence.io1 +157120XXXXX
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