Laura Herr Email & Phone Number

As a Senior Product Manager at UserTesting, I am dedicated to creating exceptional customer experiences. My current focus is on UserTesting's Panelist User Experience, where I lead the development of innovative functionalities. By collaborating closely with users, customers, product research, design, engineering, and writing teams, I ensure that their needs are understood and integrated into our offerings.With over a decade of industry experience, I bring a deep understanding of technology, application architecture, and project management to deliver solutions that enhance user experiences. I excel in presenting at industry events and to board-level executives, and I thrive in fast-paced agile environments where I can multi-task, prioritize effectively, and make rational decisions under pressure.In previous roles, I have driven product development at Axios Systems for their IT Operations Management platform. I also have experience as a Service Specialist at Heineken UK, focusing on Software & Hardware Asset Management, and as a Service Desk Analyst at Menzies Distribution. This diverse experience equips me with a unique perspective and a robust skill set to tackle complex challenges and drive impactful results