I process all incoming orders for my accounts. I also work closely with sales, credit, planning and shipping to ensure prompt and accurate delivery of goods to the customer. I resolve customer issues and complaints as well.

I was responsible for a multitude of tasks as is often the case in small organizations, everyone wears many different hats. I was responsible for all purchasing, assisted in marketing, order administration, assisted in human resources, provided administrative assistance to the VPs and President, arranged all travel, managed all RMAs and assisted in accounts receivable.