Laura Devault
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Laura Devault Email & Phone Number

Behavioral Healthcare Executive I Operations Management I Implementation Oversight at Operations I Implementations I New Business Development across Multiple Markets
Location: Hampton Roads, Virginia Metropolitan Area, United States 7 work roles 1 school
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Current company
Operations I Implementations I New Business Development across Multiple Markets
Role
Behavioral Healthcare Executive I Operations Management I Implementation Oversight
Location
Hampton Roads, Virginia Metropolitan Area, United States

Who is Laura Devault? Overview

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Laura Devault is listed as Behavioral Healthcare Executive I Operations Management I Implementation Oversight at Operations I Implementations I New Business Development across Multiple Markets, based in Hampton Roads, Virginia Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Laura Devault.

Laura Devault previously worked as Vice President Operations I Program Director at Anthem I Beacon Health Options I Valueoptions Federal Services and Vice President Operations I Deputy Program Director at Beacon Health Options I Valueoptions Federal Services. Laura Devault studied at James Madison University.

Profile bio

About Laura Devault

For more than 28 years, I have focused on leading programs, people, and projects. My passion has been transforming organizations through comprehensive planning, operational rigor, and relationship management. How do I do this? I am a strategic and dedicated leader with a focus on building the tactical path to effectively develop new programs, deploy implementations, and manage operations. I am the architect of products and programs built with immediate and future state in mind to anticipate changes and disruptions while optimizing opportunities.I have led and executed all aspects of the new business development process from proposal response to finalist presentation to contract award to implementation.I have a proven track record in managing multi-site, large scale implementations and operations, delivering all aspects of complex programs on-time under any deadline. I’m known for being a cross-functional thinker who willingly takes on new challenges. I have a demonstrated ability to effectively communicate complex ideas, balance competing priorities, easily build internal and external relationships, lead key corporate strategies, and consistently deliver impactful results.I use dynamic team building to empower high-performance, engaged, multidisciplinary teams with a focus on impeccable service delivery and accountability. Teams consistently deliver exceptional operational results through strategic target setting and focus on execution. I’ve earned a reputation for developing strong and collaborative relationships connecting internal and external stakeholders at all levels. My strong communication skills have often positioned me as the principal spokesperson and advocate in dealing with clients, purchasers, the business community, and the public.A list of my core competencies includes:• Behavioral Healthcare Operations• Federal Program Management• Organizational Leadership and Management• New Business Development: Program Design, Development, Operations• Workflow Planning and Organization• Large Scale Implementations• Communication• Cross-Functional Team Leadership: Engagement, Mentorship, Talent Retention• Strategy Planning & Execution • Creative Problem Solving• Change Management• Business Process ImprovementI am open and available to discuss networking, new opportunities, or consulting engagements. You can contact me directly at LDEVAULT07@GMAIL.COM.

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Laura Devault's current company

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Operations I Implementations I New Business Development across Multiple Markets
Operations I Implementations I New Business Development Across Multiple Markets
Behavioral Healthcare Executive I Operations Management I Implementation Oversight
7 roles · 26 years

Laura Devault work experience

A career timeline built from the work history available for this profile.

Behavioral Healthcare Executive I Operations Management I Implementation Oversight

Current
Operations I Implementations I New Business Development Across Multiple Markets
2022 - Present ~4 yrs 4 mos

Vice President Operations I Program Director

Anthem I Beacon Health Options I Valueoptions Federal Services

Dallas, Texas, United States

Spearheaded oversight and management of large-scale Federal employee assistance program (EAP), covering over 5M lives with contract revenue of over $60M. Oversaw all functional areas and ensured all contract objectives and requirements were met and maintained. Championed development and implementation of innovative solutions and strategies, driving.

2019 - 2022 ~3 yrs

Vice President Operations I Deputy Program Director

Beacon Health Options I Valueoptions Federal Services

Dallas, Texas, United States

Oversaw 3 bi-coastal call centers with over 280 local and remote staff executing effective support of face-to-face, chat, and telephonic interactions. Ensured development and implementation of strategies, technologies, support systems, performance standards, and quality measures to achieve ultimate operational efficiencies and quality of service.

2014 - 2019 ~5 yrs

Vice President Operations I Director, Call Center Operations

Dallas, Texas, United States

Executed strategic direction, oversight, and management of 3 bi-coastal call centers supporting 50K to 80K calls per month. Utilized call center workforce management systems for measuring, analyzing, and aligning resources, ensuring maintenance of appropriate staffing levels and continuous improvement in overall performance. Maximized resources across all.

2012 - 2014 ~2 yrs

Vice President, National Implementations & Operations Support

Dallas, Texas, United States

Oversaw large and complex new business and rebid implementations nationwide across all market segments including Commercial, Public Sector and Federal Divisions. Directed implementation and/or operations project teams to successful completion of all assigned tasks, while ensuring the appropriate interpretation/incorporation of contract requirements.

2006 - 2012 ~6 yrs

Vice President And Coo, Commercial Division

Dallas, Texas, United States

Oversaw divisional administrative operations and performance for nation’s largest privately owned Managed Behavioral Health Organization (MBHO), including 7 service centers serving over 600 employer group contracts covering over 5.8M lives. Delivered strategic planning, maintenance and expansion of client relationships, product development, and oversight.

2002 - 2006 ~4 yrs

Vice President Strategic Planning And Management

Falls Church, Virginia, United States

Instituted Program Management Office (PMO) providing best practices, methodologies, and tool sets for development and implementation of strategic cost improvement and efficiency initiatives. Ensured integration, coordination, and oversight of initiatives resulting in individual projects that met or exceeded objectives.

2000 - 2002 ~2 yrs
1 education record

Laura Devault education

FAQ

Frequently asked questions about Laura Devault

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What company does Laura Devault work for?

Laura Devault works for Operations I Implementations I New Business Development across Multiple Markets.

What is Laura Devault's role at Operations I Implementations I New Business Development across Multiple Markets?

Laura Devault is listed as Behavioral Healthcare Executive I Operations Management I Implementation Oversight at Operations I Implementations I New Business Development across Multiple Markets.

Where is Laura Devault based?

Laura Devault is based in Hampton Roads, Virginia Metropolitan Area, United States while working with Operations I Implementations I New Business Development across Multiple Markets.

What companies has Laura Devault worked for?

Laura Devault has worked for Operations I Implementations I New Business Development Across Multiple Markets, Anthem I Beacon Health Options I Valueoptions Federal Services, Beacon Health Options I Valueoptions Federal Services, Valueoptions, Inc.®, and Valueoptions.

How can I contact Laura Devault?

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What schools did Laura Devault attend?

Laura Devault studied at James Madison University.

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