Laura K Boyd

Laura K Boyd Email and Phone Number

Program Manager - Property Risk at Cushman & Wakefield @
Laura K Boyd's Location
Dallas-Fort Worth Metroplex, United States
Laura K Boyd's Contact Details

Laura K Boyd personal email

n/a
About Laura K Boyd

I lead the best Property Risk Team in Multifamily Property Management! We do it differently than most. My leadership focuses on gaining relationships and working collaboratively to develop  and provide systems, processes, programs and tools to improve our organizational risk profile.  Next on my passion list is finding ways to convert from a traditional cost center mentality to finding opportunities to contribute to the bottom line.

Laura K Boyd's Current Company Details
Self Employed

Self Employed

Program Manager - Property Risk at Cushman & Wakefield
Laura K Boyd Work Experience Details
  • Self Employed
    Property Manager
    Self Employed Jan 2005 - Present
    Colorado / Indiana / Texas / Nicaragua
    - Invest in single family and multifamily assets. Personally manage all assets.- Determined market prices, marketing strategy- Screened and selected tenants- Managed revenue, expenses, and distributions
  • Cushman & Wakefield
    Senior Program Manager - Property Risk
    Cushman & Wakefield Feb 2016 - Jun 2024
    Addison, Texas, United States
    I lead a team who oversees all on location risk management for the complete portfolio including commercial, multifamily, single family, student and Canadian assets. Finalizing on only multifamily assets post Cushman & Wakefield acquisition. Reporting to COOWe delivered:-Vendor management, credentialing, and compliance-Renters insurance -multifamily / single family, including assessing third party offerings, promoting products and force placing for non-compliance-Property GL and PD compliance-Enterprise incident reporting-Public relations, media relations, resident communications for all catastrophic & high profile incidentsAccomplishments-Developed strong relationships with operators, key backoffice personnel, vendors and other stakeholders to transition risk management from a policing organization to a collaborative, continuously improvement initiative-As Product Owner, overhaul our internal Incident Reporting system.  Requiring significant input from Operations, IT & Legal to produce effective systems to meet requirements for reporting all incidents.-Increased Renters Insurance profits to over $1.3M annually with a growth of overall penetration of eRenterPlan policies by 60% despite decreased unit opportunities-Developed, implemented, and supported a 'liability only' asset protection program with our partners RealPage.  Monthly coverage of over 10,000 forced placed policies for non-compliant resident units-COVID 19 Enterprise owner for reporting, aggregation & internal communications for COVID 19 related cases. Including all confirmed/suspected cases of COVID 19 at any asset (Employee, Vendor, Resident) and any associated questions. I developed appropriate reporting and escalations for identifying trends in infection rates-Overhaul vendor payment exception program.  Updated and implemented new processes and procedures to reduce payments made to non-compliant vendors. I work closely with Legal and Operations to find ideal solutions are implemented
  • Pinnacle Property Management Services
    Program Manager - Property Risk
    Pinnacle Property Management Services Jun 2017 - Jan 2021
    Addison, Texas
    I lead a team who oversees all on location risk management for the complete portfolio including commercial, multifamily, single family, student and Canadian assets. Finalizing on only multifamily assets post Cushman & Wakefield acquisition. Reporting to CFOWe delivered:-Vendor management, credentialing, and compliance-Renters insurance -multifamily / single family, including assessing third party offerings, promoting products and force placing for non-compliance-Property GL and PD compliance-Enterprise incident reporting-Public relations, media relations, resident communications for all catastrophic & high profile incidentsAccomplishments-Developed strong relationships with operators, key backoffice personnel, vendors and other stakeholders to transition risk management from a policing organization to a collaborative, continuously improvement initiative-As Product Owner, overhaul our internal Incident Reporting system.  Requiring significant input from Operations, IT & Legal to produce effective systems to meet requirements for reporting all incidents.-Increased Renters Insurance profits to over $1.3M annually with a growth of overall penetration of eRenterPlan policies by 60% despite decreased unit opportunities-Developed, implemented, and supported a 'liability only' asset protection program with our partners RealPage.  Monthly coverage of over 10,000 forced placed policies for non-compliant resident units-COVID 19 Enterprise owner for reporting, aggregation & internal communications for COVID 19 related cases. Including all confirmed/suspected cases of COVID 19 at any asset (Employee, Vendor, Resident) and any associated questions. I developed appropriate reporting and escalations for identifying trends in infection rates-Overhaul vendor payment exception program.  Updated and implemented new processes and procedures to reduce payments made to non-compliant vendors. I work closely with Legal and Operations to find ideal solutions are implemented
  • Pinnacle Property Management Services
    Insurance Analyst
    Pinnacle Property Management Services Feb 2016 - Jun 2017
    Dallas/Fort Worth Area
    Development, Implementation and Management of Pinnacle Renters Insurance Program, utilizing third party platforms like RealPage. Analysis of current insurance program and enable growth and penetration of the program. Development of relationships with Operations, Legal, Safety and IT to gain advocates and support for strategies, initiatives and deliverables. Identifying opportunities to convert from cost center to profit center. Oversight of centralized vendor credentialing, payments and compliance. *Grew revenue generated by insurance sales program by 20% to over $1MM annually. *Changed organizational perspective that Risk doesn't have to be a cost center. *Convinced leadership that Risk Management was more effective as a collaborative organization than a policing organization.
  • Allstate
    Licensed Sales Producer
    Allstate Oct 2014 - Feb 2016
    Castle Rock Co
    Recognized as Top Sales Performer on Several OccasionsDuties: Service: Property and Casualty policies- Focus on service with the opportunities for education of clients with respect to the coverages and benefits of the policies that they carry. - Using each contact as an opportunity for increasing lines of business for each client with Allstate Financial and other Allstate Insurance lines of business.Maintaining proper customer records with updated policy information, contact documentation, and required State paperwork.Sales: Personal Lines- Using sales leads, current client lists, referrals, and community events to expand book of business. - Maintaining database for future follow ups, quotes, and lead lists. - Facilitated face to face meetings with prospective clients to review quotes and new policy information and close sale.
  • Bela Llc
    Opperations Analyst - Inventory Contractor
    Bela Llc Jan 2014 - Feb 2016
    Denver Co
    Primary Responsibility: Reduce Overall Costs of Inventory Management Nationally, Across 28 Locations Through Analysis. Managed supply chain with annual value of 32M, including 31M of products with significant stolen market values.Duties:- Physical Inventory, Shrink, Performance, Cost, and Process Analysis, using identification /evaluation, comparison, root cause and pareto analysis- Design, administer, maintain, deliver training and drive compliance with inventory location and status management workflows- Receivables management including database creation and maintenance, status tracking, transaction validation- Consumption workflow design, implementation, and maintenance, including manual / batch synchronization of multiple systems. - Provide recommendations to Sr leadership for execution tactics and performance management to improve processes, compliance, accountability, and overall performance- Heavy use of solutions like Oracle (r12), Excel (2010 &2013), Salesforce.com, EIS and several custom applications.- Provide on call support for urgent issues
  • Seedpaths
    Student
    Seedpaths Mar 2015 - May 2015
    Greater Denver Area
  • Progressive Insurance
    Commercial Policy Service Agent
    Progressive Insurance 2007 - 2008
    Colorado Springs, Colorado Area
    Sales and Service:- Inbound Service and Sales handling- Serviced existing Commercial Auto policies- Responded to inbound customer service inquiries. - Managed calls for initial policy quotes through writing of commercial policies and binding. - Specialized in customer complaints, billing concerns and complex policy issues that required detailed and deep investigation of policies. - Licensed in 48 states – well versed in specific state and federal guidelines for each individual state.

Laura K Boyd Skills

Real Estate Property And Casualty Insurance Data Analysis Inventory Management Customer Service Microsoft Office Microsoft Excel Microsoft Word Html Sql C# Powerpoint Javascript .net Asp.net Mvc Object Oriented Design Java C++ Mvc Databases Oop Leadership Management Team Building Training Sales Contract Negotiation Strategic Planning Marketing Customer Satisfaction Project Management Business Process Improvement Microsoft Outlook Business Analysis Time Management Insurance Program Management Team Leadership Public Speaking Budgeting Financial Analysis

Laura K Boyd Education Details

  • Colorado Property And Casualty Insurance Licence
    Colorado Property And Casualty Insurance Licence
    Property And Casualty Insurance
  • Seedpaths
    Seedpaths
    Computer Software Programming
  • Colorado Real Estate School
    Colorado Real Estate School
    Real Estate Licence
  • Thomas B Doherty High School
    Thomas B Doherty High School
    High School/Secondary Diplomas And Certificates

Frequently Asked Questions about Laura K Boyd

What company does Laura K Boyd work for?

Laura K Boyd works for Self Employed

What is Laura K Boyd's role at the current company?

Laura K Boyd's current role is Program Manager - Property Risk at Cushman & Wakefield.

What is Laura K Boyd's email address?

Laura K Boyd's email address is lb****@****ing.com

What schools did Laura K Boyd attend?

Laura K Boyd attended Colorado Property And Casualty Insurance Licence, Seedpaths, Colorado Real Estate School, Thomas B Doherty High School.

What skills is Laura K Boyd known for?

Laura K Boyd has skills like Real Estate, Property And Casualty Insurance, Data Analysis, Inventory Management, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Html, Sql, C#, Powerpoint.

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