Operating Partner of Ben & Jerry's Scoop Shop in Lake Placid, NY. Collaborate with a leadership team to provide a fantastic brand experience in our shop, participate in meaningful community activations, and bring the scoop shop to you with our catered & off-premise events.

Concurrently serve as Director of HR for both Mohawk Honda and Mohawk Chevrolet

Manage and monitor HR processes, training, and development for two car dealerships and an auto body repair centerSelected and rolled out Workforce Now through ADPAutomated timecards and hourly punch system for commission and WIP (work in progress) employees, previously a manual processAutomated payroll while expanding the organization, overseeing the rollover and implementation of 360-degree payroll integration for the first timeSat on committee to review 401(k) from current administrator to Voya financial, a new vendorDetermined with team if organization should transfer to captive model for benefits, and over saw the rollover into captive and open enrollment.Managed COVID-19 compliance and business continuation plan when office was closed due to absenceAdministered preemptive payroll protection to minimize impact on organization and limit liability

Employed to manage and get first Saratoga Springs-based satellite practice of Lexington, Kentucky’s original equine hospital up and running. The Saratoga Springs’ facility is a full-service, state-of-the-art, equine hospital with 24-hour care and staffing located just off the backstretch of Saratoga Race Course in the heart of Upstate New York horse country.Oversaw hiring, performance, training, development programs, and succession planning; worked closely with employees who were interested in moving up in the practice to help them achieve career goals. Implemented restructuring to achieve a more efficient operation and better communication among staff.Reviewed P&L report with senior management; partnered with corporate office on yearly budget planning and development.Directed and developed staff toward the goal of delivering quality patient care and excellent client service.Helped formulate objectives and policies to ensure efficient and profitable operations.Drove operations from 5 to 9 veterinarians and 8 to 22 employees through consistent expansion and growth.Adjusted schedules and improved workflows to increase profitability by 17% with no increase in staff.Introduced Path to NY’s Licensure Program for assistants and technicians to boost engagement, retention, and referrals for the practice; the program started a pipeline of individuals working with horses while attaining licensure and taking on additional responsibilities in the path of career advancement.Served as Vice President and Board Member of the American Association of Equine Vet Technicians (AAEVT).

Supervised leadership training program consisting of multi-week sessions for Store Managers, each responsible for $70M to $120M in sales, for one of the highest-producing Walmart stores in the country. Completed Walmart Basecamp Facilitator Training on Adult Learning Philosophies, Theories & Methods.Trained, supervised, and coached new training and talent development team comprised of six trainers.Identified 25 high-performing managers for training and delivered training program three times.Championed increase in staff retention and helped store reach 100% operational compliance with Walmart processes.Trained 600 high-potential employees across the nation under corporate Talent Development.Retained in Top 10% of facilitators across 35 training centers when Talent Development function dissolved.Achieved credential as National Food Safety Proctor and Certified Fresh Trainer.

• Led training program development and execution for a leader in entertainment retail with 350 stores nationwide.• Identified and trained six Subject Matter Experts, increasing sales across the chain.• Contributed to the selection and rollout of Applicant Tracking System (ATS) and Point-of-Sale (POS) System.

• Instructed accounting and office management students and effectively explained theory, techniques, and software.• Monitored student performance and received "Excellent" reviews, chosen for "hard cases" due to ability to reach struggling students.• Lowered test anxiety and increased Digital Literacy and Microsoft Word exam pass rates.

Lead and manage the roll out of all new products from Sprint PCS Partner with management to ensure that training programs are connected and supportive of all other initiatives.Train sales reps and customer service reps in selling skills, products and computer systems.Manage day to day activities and conduct regular performance reviews of team members and assist in evaluations of senior management.Conduct New Employee Orientation and supervise the development and rollout of all new training programs.

As a Benefits Administrator at Sprint, I successfully managed benefit plans, conducted HR orientation, and improved sales force compensation.• Oversaw benefit plan enrollment, COBRA, Flex plan, and disability administration.• Analyzed compensation structures and devised a program to enhance sales force incentive compensation.• Managed the rollover of $2 million into a new 401(k) plan.