Coordinated SOC certification and addressed security and compliance inquiries from clients, ensuring adherence to industry standards and regulations.Draft internal control policies and process implementationLed efforts to standardize policies and processes, optimizing compliance procedures and ensuring alignment with organizational goals.Liaise with the audit team to define in-scope requirements, manage certification projects and ensure successful outcomes.

Developed and executed comprehensive internal communication strategies in line with corporate tone to enhance employee engagement and foster a positive, inclusive work environment.Spearheaded the development and execution of a comprehensive local brand awareness and hiring campaign targeting local universities and professional organizations, resulting in a increase in qualified talent pool and improved company visibility in the local marketAdvised and served as a communication consultant for local management, providing strategic guidance on employee announcements, organizational changes, and facilities to ensure effective and timely dissemination of information across the organization.Led cross-functional project teams and external agencies in the conceptualization, creation, and delivery of compelling internal marketing and promotional videos, as well as multimedia materials, enhancing employee engagement and furthering our culture of innovation.Coordinated multinational educational and employee appreciation events, town hall meetings, and site visits.Successfully directed communication streams during the transition to a flexible working environment and facilities overhaul, orchestrating effective change management initiatives that impacted over 400 employees within a shared service environment.

Led department responsible for coordinating educational and marketing activities and facilitating interactions for healthcare professionals for the EMEA region (500+ events annually), analyzing and reporting on expenditures related to medical professionals, and monitoring internal and regulatory compliance adherence.Managed a direct team of first-line managers and system administrators, providing coaching, mentorship and fostering a collaborative team environment.Implemented project management and lean methodologies to execute integration-related activities and champion standardization of our processes across our region, aligning cross-functional teams to ensure consistency and improved operational efficiency.

- Oversaw Operations for a $6 million office covering Northern NJ and Southern NY- Managed a team of four full time employees and over 250 part timers, utilizing evaluations and action plans to establish professional and procedural standards from staff- Regulated costs to ensure that COS came in under budget, leading to the office maintaining bottom line budgets- Lead the recruitment efforts and onboarding for part time staff- Handle escalated customer service issues- Executed payroll and expense processing- Develop best practices to be implemented nationwide

- Led recruitment efforts for part time staff- Certified SAT Instructor- Handled escalated customer service issues- Monitored class size to control costs

- Work on the preparation of the company booth at industry conferences- Contribute to the development of promotional materials- Organize and maintain corporate contact lists for company mailings

- Planned and executed Homecoming, Spring Week, Winter Ball and other on-campus events that saw attendance in excess of 2,000 people- Quadrupled membership within two years- Tripled budget allocation with in two years- Designed all promotional materials for events

- Researched and presented a business plan and presentation for the automobile dealership's new location, which was approved by the parent corporation