Laura Lowe Email and Phone Number
Laura Lowe work email
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Laura Lowe personal email
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I am a bilingual highly-driven, and collaborative Business Analysis Leader with 9+ years successfully implementing innovative technology to improve customer and employee experiences within the financial industry.Currently, I serve in a senior analyst within PNC's Consumer Banking Organization. As a senior Business analyst working within a top 10 US bank, I find that a better customer and employee experience starts with the five Ws. Once you know the who, what, when, where and why you can streamline your processes for the best customer and employee experiences.Additionally, as a second generation Peruvian-American, I bring my bilingual (English/Spanish) skills and passion for cultural understanding to any role I take on.
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Staff Business AnalystZoll Medical Corporation Oct 2024 - PresentPittsburgh, Pennsylvania, United States -
Business Analysis AdvisorPnc Mar 2021 - Nov 2024Pittsburgh, Pennsylvania, United StatesWorked with a dynamic team to lead tech modernization projects impacting Operations. Focus on new platform enablement affecting all capabilities and bank processes. Salesforce and FIS integration. -
Business Analytics Specialist, SrPnc Aug 2019 - Mar 2021United StatesPerformed end-to-end impact analysis on Operations Modernization in preparation for integration of new systems. Developed business analyst training process. Tested new technology releases in partnership with risk, legal and compliance partners.
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Business Analyst- ItPnc Jun 2018 - Aug 2019Greater Pittsburgh AreaCreated UAT testing and post-production validation approach. Supported three Agile crews in technology space as an end-to-end tester across all mobile and customer service platforms.Mentored and trained team of analysts. Worked in partnership with risk, compliance, and legal. Presented technology demos with key stakeholders.
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Development Analyst/AssociatePnc Aug 2017 - Jun 2018Greater Pittsburgh AreaServed as a Business Analyst in Analytics and an Operations Supervisor within PNC Customer Information management. Developed skills in SQL, Tableau and Teradata.Earned yellow belt in lean Six Sigma. Built reports to track and drive processes impacting thousands of employees across markets. Standardized operations department processes.
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Partner Support SpecialistPnc Aug 2015 - Aug 2017Greater Pittsburgh AreaTrained call center employees on complex call situations that involved higher risk or required research.Presented best practices to new hires.
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Bilingual Customer Service RepresentativePnc Jul 2014 - Aug 2015Greater Pittsburgh AreaHandled customer concerns in Spanish and English. Handled questions and performed maintenance on accounts. Additional specialized training in online banking and loans.
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Community Engagement ScholarDuquesne University Oct 2013 - May 2014Greater Pittsburgh AreaTeacher's Assistant for Psychology of Social Engagement, a service-learning class. Created class materials and engaged students throughout the project. Assisted and supervised students for psychological interviews. Served as the liaison and secretary with for Focus Pittsburgh's Entrepreneurship development program. -
Student RecruiterDuquesne University Aug 2012 - May 2014Recruited new students and managed social media for Duquesne's college of liberal arts. Planned recruitment events, presented at events, implemented strategies to engage students and parents.Lead workshops for student volunteer writers on covering events, blogging and managing social media accounts.
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Senior CounselorCamp Allegheny Jun 2013 - Aug 2013Elwood CityCamp Counselor for 8-9 year old girls at Camp Allegheny in Elwood City. Supervised campers through athletics, music, worship, social activities, hiking and camping out. Designed and taught Ecology and Growing Wild clubs . Served as a co-instructor for Softball, trailblazing, and Voice for campers of all age groups.
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Undergraduate Research AssistantDepartment Of Psychology, Duquesne University Jan 2013 - May 2013Create a research project on electric skin conductance. We designed a research project that used what we learned and EDA wristbands to measure subject’s fear response to a film, and contrasted this with periods of meditation and concentrated mental activity. We measured subjects' responses within the research lab and presented our findings at Duquesne's Annual Undergraduate Research Symposium.
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Summer Camp CounselorMt. Alvernia 2012 - 2013Camp counselor for high school girls doing service at Mt. Alvernia monastery's summer camp. Chaperoned campers through art, interpersonal and environmental service activities.
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Event CoordinatorBigelow Conference And Reception Center Aug 2010 - Dec 2012Designed the logo, sales and promotional materials for Bigelow Conference and Reception center. Planned weddings, confirmations, and medical conferences. Facilitated events
Laura Lowe Skills
Laura Lowe Education Details
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Duquesne UniversityPsychology
Frequently Asked Questions about Laura Lowe
What company does Laura Lowe work for?
Laura Lowe works for Zoll Medical Corporation
What is Laura Lowe's role at the current company?
Laura Lowe's current role is Staff Business Analyst - Zoll Medical Corporation.
What is Laura Lowe's email address?
Laura Lowe's email address is la****@****ail.com
What schools did Laura Lowe attend?
Laura Lowe attended Duquesne University.
What are some of Laura Lowe's interests?
Laura Lowe has interest in Blogging, Social Media, Marketing, Marketing Psychology, Photography, Customer Service, Sculpture, Video, Spanish.
What skills is Laura Lowe known for?
Laura Lowe has skills like Social Media, Blogging, Teamwork, Public Speaking, Event Planning, Spanish, Sociology, Recruiting, Powerpoint, Social Networking, Qualitative Research, Video Production.
Who are Laura Lowe's colleagues?
Laura Lowe's colleagues are Maria Petrosino, Mba, Nremt, Taylor Ann, A.j. Hall, Marlene Cote, Csm, Cross Zuidema, Matthew Hornstra, Bernard Skehan.
Not the Laura Lowe you were looking for?
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Laura Lowe
Asheville, Nc2lauracastlelowe.com, healthsavings.com -
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Laura Lowe
Greensboro--Winston-Salem--High Point Area3presbyhomesinc.org, glenaire.org, ymail.com1 +191946XXXXX
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