Laura Lynch work email
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Dynamic and results-driven professional with 11+ years of experience in customer experience, digital transformation, and strategy consulting across the luxury goods and technology sectors. Adept at leveraging advanced analytics, CRM systems, and omni-channel strategies to enhance customer satisfaction, streamline operations, and drive revenue growth.Proven ability to lead cross-functional teams, implement innovative technology solutions, and create data-driven strategies that deliver measurable business outcomes. Passionate about designing seamless customer journeys and aligning operational excellence with strategic goals.
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Business Analyst - Cx ConsultingTata Consultancy Services Mar 2023 - Sep 2023Mumbai, Maharashtra, In -
Customer Experience And Operations ManagerKosé Corporation Sep 2020 - Mar 2023Revamped CRM systems, increasing digital engagement by 25% and improving customer retention metrics.Spearheaded email and SMS marketing campaigns, achieving a 95% satisfaction rate and driving revenue growth by 18%.Streamlined operations for 5 B2B accounts, aligning logistics and procurement with company goals. -
Associate Manager, Sales AnalyticsRevlon Inc. Mar 2019 - Apr 2020New York, Ny, UsOptimized sales strategies through trade promotion analysis, driving a 12% increase in sales effectiveness.Improved reporting accuracy by 20%, enhancing cross-functional team performance with actionable insights.Managed allocations for inbound inventory, supporting key accounts and boosting operational efficiency. -
Professional DevelopmentCareer Break Aug 2017 - Mar 2019Over the past two years, I completed a variety of freelance assignments that have allowed me to hone my skills and gain valuable experience transferable to the field of customer experience.Overall, my freelance assignments gave me the opportunity to work on a wide range of projects and gain valuable skills and experiences that have prepared me to make a meaningful contribution to any organization in this field.
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Global Product CoordinatorCoach Oct 2015 - Aug 2017New York, Ny, UsManaged a portfolio of 250+ luxury products, streamlining inventory and lifecycle management for $1M+ in annual revenue.Conducted A/B testing to refine operational workflows, increasing efficiency by 15%.
Laura Lynch Skills
Laura Lynch Education Details
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Lim CollegeVisual Design -
University Of South Carolina UpstateEnglish
Frequently Asked Questions about Laura Lynch
What is Laura Lynch's role at the current company?
Laura Lynch's current role is Customer Experience & Strategy Leader | Driving Digital Transformation & Consumer Insights | Expert in E-commerce Analytics & Technology Solutions.
What is Laura Lynch's email address?
Laura Lynch's email address is lm****@****ail.com
What is Laura Lynch's direct phone number?
Laura Lynch's direct phone number is (704) 369*****
What schools did Laura Lynch attend?
Laura Lynch attended Lim College, University Of South Carolina Upstate.
What are some of Laura Lynch's interests?
Laura Lynch has interest in Children, Civil Rights And Social Action, Environment, Education, Human Rights, Arts And Culture.
What skills is Laura Lynch known for?
Laura Lynch has skills like Sales, Retail Sales, Retail, Apparel, Social Networking, Facebook, Social Media, Microsoft Office, Visual Merchandising, Powerpoint, Merchandising, Customer Service.
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