The WRAGS scheme ensures a cover a variety of Horticultural topics and practical activities are covered within the year period and will then certify me as having trained under their scheme.Working within formal Estate gardens, I am helping to care for extensive herbaceous borders (weeding, mulching, pruning, treating pests and diseases, planting, watering); caring for and pruning a large Rose Parterre; shaping Topiary; mulching, soil cultivation, no dig principles, crop rotation and partner planting, pricking out and planting in the Kitchen Garden; edging, shaping and pruning with the use of Hedgecutters and Strimmers (both petrol and battery operated); Mowing with ride-on and push mowers, creating formal lawn patterns; using Tractors (loading with buckets and turning compost), Trailers (one with water bowser); caring for plants in Glasshouses and maintaining watering regimes.

Horticulture Educational Support role:- Supporting our cohort of adult learners with additional needs on the City & Guilds Horticulture Level 1 & 2 Courses at our Six Acres Nursery Skills Centre site- Supporting the Horticulture Tutor to instruct and carry out practical and theory-based tasks, manage health and safety and emotional wellbeing of students, ensuring students are progressing through their qualification level in-keeping with their planned scheme of work, managing behaviour and modelling positive behaviour in the workplace, preparing students for the workplaceHorticulture Assistant role:- Working at the Six Acres Nursery site providing general plant and site care such as pruning, top-dressing, weeding, ensuring pests and diseases are identified and treated accordingly, sowing seed and planting plugs, potting on, irrigating the site, tidying beds and retail areas, merchandising and customer service

This role offered intervention to those affected by domestic abuse. This involves risk management, safety and support planning, educating victims on domestic abuse and the impact of domestic abuse on children, liaising with external professionals, client advocacy, signposting and referrals to other services, indirect children's assessment via the non-abusive parent and CYP referrals, safeguarding referrals, and exploring a holistic support package and onward support for service-leavers.This role was remote, managing a caseload of complex Medium and High Risk vulnerable adults who have been impacted by Domestic Abuse.

- First point of contact to existing and potential clients, and for general queries/complaints, via telephone, Live Chat and email- Laise with production/dispatch/account managers/external suppliers to ensure products are delivered on time, and resolve any issues that may arise in the supply chain- Create content for, and manage, social media account- Advise new customers on best products for their requirements- Placing and amending orders via Sage- Some backend website category and description ammendments as and when required- Sending invoices for payment, taking over-the-phone payments via online terminal and issuing refunds

Office-based Assistant Coordinator for Age UK Lincoln & South Lincolnshire, responsible for assisting a team of Care & Support Services Coordinators and Managers to deliver Age UK's highly regarded and well established Support Services and Personal Care Services across a wide geographical area of Lincolnshire. In this challenging, busy and highly rewarding Assistant Coordinator role, I am an integral link between clients and the services provided to them. I take new referrals, book initial client visits, client service reviews and plan Coordinators’ diaries. I undertake various administrative tasks including assisting with coordinating the workforce of Support Workers and Home-care Assistants who work remotely in local communities, arranging holiday cover and updating payroll database, creating new and updating old client records accurately, taking a variety of, often complex, queries and signposting/referring to other relevant organisations when appropriate.This role has expanded my knowledge and experience in Safeguarding vulnerable adults and communicating and supporting clients with complex mental/physical health conditions, liaising with external agencies to build cases for additional support and coordinating reviews and assessments.

Hiked just over 1,000 miles of the Appalachian Trail before travelling West USA.

Fitness Instructor responsible for member inductions, general maintenance and cleanliness of the gym, calling new members to arrange inductions and walking the gym floor to help and engage with members, as well as carry out classes. Personal Trainer, required to meet a quota of free trials and consultations per month, as well as achieve sales KPIs. Carried out fitness testing, wrote programmes, and personal training sessions with clients whether it be one-to-ones or pairs tailored to meet their needs and achieve their goals.

Managed a team of personal trainers to meet sales KPI’s. I was also targeted on class occupancy and membership sales KPI’s. I managed class timetable, timetable budget, member complaints, member class attendance and coordinated gym floor maintenance. I also kept employee and freelance instructor insurance and training files up-to-date and carried out weekly, monthly and quarterly supervisions with employed and freelance staff.Responsible for the successful group exercise and PT management of the club. Required to be a brand ambassador and fitness specialist in the club, to live the SD brand and values to create a friendly, productive and enjoyable club environment for all prospects, members and the SD team.Main Duties and Responsibilities: Commercial Take personal responsibility for the expenditure of the clubs Group Exercise budget and studio management.• Controlling the Group Fitness expenditure line by ensuring the club stays within its allocated budget of classes.• Drive rental income for Personal Trainers or drive monthly cash revenue targets with Fitness Coaches.• Drive membership sales through lead generation, calls, appointment setting & tours ensuing that you personally deliver 5% of the clubs total sales for the month. • Drive Member retention by ensuring staff deliver great customer service & member experience. Be visible during peak times to interact with members & deal with any issues that they may have.• Promote the advantages of group exercise to all current and prospect members to help club achieve membership blend targets.

Casual employment serving food and drinks in the player, board member and season ticket holder VIP bar at Lincoln City Football Club.

Self-employed poultry and pet supplies shop owner.I was a one-woman-band in the creation and implementation of my business idea. I researched appropriate stock, gained custom, created a brand identity; processed, recorded and submitted business accounts, was responsible for stock replenishment and shop merchandising, as well as creating a social media presence.Unfortunately my business had to close in August 2015 due to no fault of my own. My premises lease was terminated, due to landlord’s personal circumstances.