Laura Malone

Laura Malone Email and Phone Number

Customer success manager skilled in positive customer experience and strategic solutions
Laura Malone's Location
Wilmington, Massachusetts, United States, United States
Laura Malone's Contact Details

Laura Malone personal email

n/a
About Laura Malone

Laura Malone is a Customer success manager skilled in positive customer experience and strategic solutions.

Laura Malone's Current Company Details

Customer success manager skilled in positive customer experience and strategic solutions
Laura Malone Work Experience Details
  • Ef Ultimate Break
    Senior Trip Consultant
    Ef Ultimate Break Mar 2019 - Aug 2022
    Greater Boston Area
    Customer service team lead focused on strategic solutions and customer success -Worked with thousands of travelers across several channels aiding in preparation for their upcoming global tours; communicating while on tour; collecting and reviewing post tour feedback-Collaborated with leadership and across multiple teams to bring a unique experience to each user-Managed 24/7 emergency service line with global counterparts and ideated creative solutions to all levels of on tour emergencies-Effectively addressed escalated customer concerns
    View
  • Ef Education First
    Account Executive
    Ef Education First Dec 2016 - Mar 2019
    Sales consultant with a focus in relationship building to open the world through education for middle school students-Achieved 100% of sales goals and surpassed end of year projections by 12%-Managed logistical planning, scheduling and documentation on all tours-Built up my sales territory by relationship building and doubled historical repeat rate of customers
    View
  • Whim Events
    Planning And Styling Seasonal Assistant
    Whim Events May 2016 - Dec 2017
    Greater Boston Area
    Day of Planning AssistantDay of Styling AssistantFloral Production Assistant Assist in the set up and breakdown on day of event at all sites.Styling of details including tablescapes, day of paper, table numbers, favors, place cards etc. Sticking to efficient day of timeline for a beautifully smooth running event.
  • Keurig Green Mountain, Inc.
    Facilities Coordinator
    Keurig Green Mountain, Inc. Aug 2011 - Dec 2016
    Burlington, Ma
    View
  • The Dance Studio Of Wakefield
    Dance Instructor
    The Dance Studio Of Wakefield Sep 2007 - Jun 2012

Laura Malone Skills

Microsoft Office Customer Service Microsoft Excel Social Media Event Planning Creativity Skills Interpersonal Skills Wedding Styling Public Speaking Interior Design Writing Wedding Planning Time Management Powerpoint

Laura Malone Education Details

Frequently Asked Questions about Laura Malone

What is Laura Malone's role at the current company?

Laura Malone's current role is Customer success manager skilled in positive customer experience and strategic solutions.

What is Laura Malone's email address?

Laura Malone's email address is la****@****eak.com

What schools did Laura Malone attend?

Laura Malone attended Dean College.

What skills is Laura Malone known for?

Laura Malone has skills like Microsoft Office, Customer Service, Microsoft Excel, Social Media, Event Planning, Creativity Skills, Interpersonal Skills, Wedding Styling, Public Speaking, Interior Design, Writing, Wedding Planning.

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