Led the development of client claims portfolio analysis. This portfolio improved sales’ ability to close accounts and serves as the baseline to compare bi-annual and annual ROI. Worked closely with the VP of Business Development to create strategies to gain new business and retain existing business. Our collaboration included but not limited to- presentations, white papers, RFP submissions.Developed and implemented high risk algorithm using ICD 10 codes to identify high claim individuals. These individuals are targeted in marketing campaigns and highlighted in coaching outcomes.Proposed and oversaw the creation of data driven statistics to objectively show company performance. These statistics led to the development of our company’s standards and benchmarks.Created on-boarding checklist to improve cross-functional communication for new client account launch. Collaborated with marketing team and IT team for account launch to ensure program is launched based on SOW requirements.Proposed new organizational structure to improve company efficiency. This new structure allowed for four internal promotions.Identified a need for policy and procedure manuals for company and staff accounts which is now in place and standardized. Led a team in the development of a website with nutrition podcasts and material to gain business for our breast pump department. Managed and directly consult clients on diabetes management programs.Remotely managed a team of 10 dietitians and 2 administrative assistants.Promoted to Supervisor after one year.Promoted to account lead after two years.

Assisted in developing policies and procedures in the dining services department.Developed audits to ensure tube feeds and therapeutic diets were deliveredappropriately.Developed weight and intake diagram to monitor trends of weight loss and identify highrisk residents.Developed HIPAA appropriate identifier for staff to be aware of residents with fluidrestrictions.Participated in weekly management meetings representing the nutrition department.Lead clinical dietitian in a 100 bed facility and a 160 bed facility with a vent unit

Created and implemented a twelve week weight management program.Developed a curriculum for a conventional and organic grocery store tour. Provided nutrition counseling to high school athletes and other clients of the PT Center.Created initial assessment and follow up forms for counseling sessions.

Responsible for nutrition assessments, care plans, and resident visitation. Conducted meal observations and quality assurance audits Participated in interdisciplinary team conferences.

Provided assistance to customers in making educated choices regarding nutrition and supplement needs. Receive trainings by companies and education on natural medicine such as herbs, juices, and probiotics.

During my Dietetic Internship, I gained experience through my rotations at:Marymount Hospital, a Cleveland Clinic BranchWayne County WICThe Nursing Center for Community Health, Free Clinic