**Strategic IT Leadership** Evolved IT into a strategic business partner, leading the rapid development of core systems, processes, and talent. This shift supported significant organizational growth. Assets doubled to $400 million and assets per employee increased by over 30% during this time. **IT Strategic Alignment** As CIO, led the strategic planning and budgeting to align IT with key business objectives, optimizing resources and achieving desired outcomes. These efforts streamlined operations, boosted productivity, and fostered a culture of continuous learning.**Technology Modernization & Scalability** Led the modernization of technology infrastructure, overseeing the implementation of key tools for password management, collaboration, loan origination, and project management. Developed a new IT operating system that streamlined communication, automated workflows, and introduced self-service capabilities. These initiatives enhanced security, improved team collaboration, and scaled operations to support 67% employee growth. **Culture & Talent Development** Established and led an Employee Experience Team to drive cultural transformation and talent development. Introduced culture-based hiring, structured onboarding, and strengths-focused professional development, resulting in a high-performing culture with the right people in the right seats.**Strategic Execution** Promoted to Integrator (COO) to lead the executive team in transforming the organization's vision into actionable strategic objectives. Directed the alignment of key business functions, executive priorities, and organization-wide initiatives to ensure focus and drive measurable outcomes.**Organizational Change & Innovation** Facilitated a shift in organizational behavior by fostering a culture of collaboration, continuous improvement, and people-centered technology adoption. This approach established new norms, empowered teams, and positioned the organization for sustained growth and innovation.

**Crisis Leadership & Response** Demonstrated strategic leadership and adaptability during the Paycheck Protection Program (PPP) rollout, rapidly developing and implementing a streamlined process to ensure timely customer support. Spearheaded automation of the second round of PPP, driving a 200% increase in loan volume and showcasing an ability to optimize operations and lead through ambiguity.**Digital Transformation & Customer Focus** Spearheaded the digital transformation of the bank's website into a unified platform for customers and employees. Led cross-functional collaboration and content strategy to ensure long-term relevance and value.**Brand Strategy & Rebranding** Led a bank-wide rebranding initiative, leveraging the redesigned website to establish a consistent brand identity. Partnered with marketing to align the customer experience with organizational goals.**Technology for Operational Efficiency** Improved interdepartmental communication and customer response times by developing a customer inquiry management system and integrating it into the website. This initiative reduced internal emails by 128,000 annually and enhanced the customer experience.**Educational Resource Development** Launched the HPB Education Center, an online hub for financial education aligned with the bank's mission. Oversaw vendor selection, project execution, and content strategy to create a resource benefiting customers, employees, and the community, underscoring an ability to lead impactful, mission-driven projects with organizational vision in mind.

• Facilitated agile processes (backlog management, stand-ups, planning, grooming, retrospectives) for an engineering and data science team• Met directly with customers to pitch and troubleshoot Return Path’s Machine Learning / AI data products. • Worked with support team leadership and members to define clear lines between support and product in troubleshooting Return Path’s Machine Learning / AI data products. • Hired just before the company’s acquisition and impacted by a subsequent company-wide reduction in force affecting 50% of the staff.

• Co-founded a non-profit organization empowering citizens to take action benefiting public schools, businesses, and communities. • Developed a clear vision and strategy for GSV, using the foundations of community engagement, which has served as a guide for decision-making.• Organized over 1,000 volunteers in 2008 and 2012 to pass the first and second Mill Levy Overrides in the District's history, contributing over $333 million to the District operating budget since passing. • Organized volunteers in 2008 and 2016 to pass local public school bond measures totaling $449 million to build and maintain schools, enhance classroom-learning environments, and improve student safety and security.• Build relationships with decision makers and stakeholders at state and local levels to gather information and transform it into digestible content, allowing community members to make informed decisions. • Lead and mentor a team of deeply knowledgeable, committed, and empowered leaders who have implemented community engagement programs, been elected to office, testified at the State Capitol, and consulted with State Senators and Representatives on topics regarding education funding.

• Designed a nine-month program in collaboration with the St. Vrain Valley School District, deepening members’ knowledge of the mission, programs, strategic goals, finances, management, and challenges of the school district. • Facilitated the exchange of ideas between citizens, staff, board members, and state elected officials, raising capacity for community engagement.• Presented nationally and internationally on behalf of LSV, and received awards for the community engagement model now implemented in other school districts in Colorado.• Advise and encourage chairs in subsequent years of LSV (now in its tenth year with 460 graduates), to empower members by participating in a model of community engagement.• Create and present content at LSV’s annual session on the complicated topic of Colorado School Finance.

**Modernizing Classroom Technology** Spearheaded the evaluation, selection, and implementation of technology solutions to modernize teaching and learning for 26 classrooms, including SMART boards, teacher laptops, iPads, and more, benefiting thousands of students.**Stakeholder Consensus Building** Facilitated open dialogues with parents and teachers to address concerns and build consensus around increasing technology use in the classroom. **Technology Funding & Fundraising** Secured $100,000 in funding through parent fundraising and collaboration with district and school administration. **Parent Training & Empowerment** Developed and implemented parent training to build technology confidence, provide insights into classroom practices, and empower support for their children's learning at home.**Customized Teacher Training** Developed and delivered individualized technology training tailored to each teacher's needs and comfort level to build confidence and skill in using innovative classroom technologies. **Curriculum Technology Integration** Worked with teachers and grade-level teams to integrate and align technology in lessons, enhancing traditional teaching while fostering students' technology skills.**Communication & Community Engagement** Created communication tools and a redesigned, user-friendly website to connect teachers, students, and parents, share updates, showcase student work, and engage the community.**Long-Term Technology Planning** Developed a multi-year technology roadmap and comprehensive succession plan to ensure sustainability and continuous improvement.

Making the choice to stay home with my children, I found many opportunities to utilize and expand my skill set on a volunteer basis. Details can be found in the volunteer section of LinkedIn.

**Technology Solution Development** Developed and deployed UNIX-based technology solutions (using Shell scripting, HTML, CGI, Perl, and Java), automating key processes and improving efficiency through cross-departmental collaboration.**Cross-Departmental Collaboration & Communication** Collaborated with multiple departments and locations to design and implement technology solutions aligned with business needs, fostering effective communication across teams.**Stakeholder Management & Technology Adoption** Managed relationships with domestic and international stakeholders to ensure the successful adoption of new technology solutions, playing a key role in developing the first services tool used by external business partners.**Project Management & Leadership** Enhanced my technical and leadership skills by earning a Project Management certification, applying this knowledge to effectively lead cross-functional teams, optimize project workflows, and drive successful outcomes.**End-User Training & Change Management** Supported technology adoption by building relationships and training end-users concerned about new tools, ensuring a smooth transition and minimizing disruption.

• Developed a strategic application, enabling the data processing department to improve speed, efficiency, and accuracy of analyzing mortgage servicing portfolios for resale, improving corporate profitability.