Skilled at creating, building and developing award winning teams where everyone's voice is heard and everyone matters. Usability, technology communications, process, and organizational change management problem solver. Results-oriented certified change practitioner with a Master’s Degree in Technical and Scientific Communication and over two decades of organizational change management, UX, training, testing, accessibility, user-centric design, and technical, business, and marketing communications experience. Skilled at evaluating audience needs, empathizing with end users, and meeting their needs while exceeding project objectives. Comfortable and experienced with communicating and collaborating across all organizational levels and all audiences. Advocate for diversity, inclusion, usability, accessibility and leveraging AI and technology for more efficient and effective outcomes.