Aftermarket Manager in FIVES CINETIC AUTOMATION & FIVES FLUID FILL (Farmington Hills, MI) Dedicated leader adept at coaching, mentoring, and training colleagues to enhance team capabilities and stimulating professional development. Leading the team to successfully provide customer service, solving problems, and generating profits. Skilled in advanced problem solving, project management, team building and leadership. Quoting projects, machines, tools, material, service support and spare parts. Expert in Visibility which is the system we use similar to SAP to control all types of critical business functions: Customer, Sales, Production Planning, Shipments, Material. Following up and planning projects, warranties, spare part sales, retrofits, machines, manpower. Research and creating alliances with vendors to provide Fives with material, manpower and resources. Forecast projects, sales, expenses, and revenue of the department. Working as a team with different departments to accomplish the project deadlines, addressing issues during the process, being in contact with the customer, with follow ups, project updates, customer request for change or adjustments, to accomplish the job based on customer requirements.

Project Manager Aftermarket in FIVES CINETIC AUTOMATION (Farmington Hills, MI). Project management, Project Closure, Spare Parts Coordinator.  Project manager of different project at the same time from the quoting process until closure of the project. Planning the project development, working as a team with different departments to accomplish the project deadlines, addressing issues during the process, being in contact with the customer, with follow ups, project updates, customer request for change or adjustments, to accomplish the job based on customer requirements, warranties. Spare parts Coordinator: finding drawings, follow up request from customer, finding suppliers, generating quotes, receiving, and processing PO, material orders, shipments.  Service Coordinator: Managing service support for different customers.

Projects personnel assignation, resources used, closure of open issues, installation supervision and debuging.Forecast projection to close jobs in adequate time and manner. Planing, Tracking and Manage Project Installation and Budget.Follow up with PM’s to ensure customer satisfaction, help maintain standards and documentation for ISO audits.Find solutions of problems and request material as needed.Help on documenting issues on machinery at customer site.Learn Machine Process to know how the machine operates and build parts for validation before machine is ships and after the machine is completely install on customer facilities.

Liaison Mechanical Engineer, Costumer services on field with different companies, Project management. Our job is install new machinery or equipment in different companies in different places, give costumer service to this companies, make an installation plans, manage the project (resources, material, issues, etc.).

Finite Element Analysis new project implementation.