Laura Nance

Laura Nance Email and Phone Number

Case Manager for LTC Insurance @ OneAmerica
indianapolis, indiana, united states
Laura Nance's Location
Indianapolis, Indiana, United States, United States
About Laura Nance

20+yrs of Customer Service / 15+yrs in an office environment.Team oriented/Team Builder environment. I promote a Positive Work Office Environment to all those around me; I consider myself an office organizer with small daily process improvements.* 2yrs as a Case Manager, direct Account Contact for Underwriters & Agents, with One America.* 4.5 yrs in Legal Assistant position; specialty with Immigration Dept. * 7 yrs as a Desktop Publisher, with 2yrs in Quality Check position, and 1 yr as Team Lead workflow.

Laura Nance's Current Company Details
OneAmerica

Oneamerica

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Case Manager for LTC Insurance
indianapolis, indiana, united states
Website:
oneamerica.com
Employees:
1880
Laura Nance Work Experience Details
  • Oneamerica
    Case Manager
    Oneamerica Mar 2022 - Present
    Indianapolis, Indiana, United States
  • Ice Miller Llp
    Immigration Legal Assistant
    Ice Miller Llp Mar 2017 - Sep 2021
    Indianapolis, Indiana, United States
    Essential Job Duties: • Ability to work in the office and remotely, with the appropriate internet capabilities as directed • Manage all aspects of administrative practice, including legal and non-legal processes•Prepare and draft correspondence, memos, and legal documents according to legal staff and Firm requirements using word processing and document management systems•Prepare and process outgoing correspondence through email, regular mail/overnight delivery, or fax; arrange for specialized mail or courier services as required•Monitor, organize, and prioritize ongoing client projects•Maintain electronic records on Sharefile •Manage electronic execution of documents using DocuSign •Answer & provide assistance during, and appropriately direct telephone calls for legal staff members as needed•Manage scheduling of meetings, appointments, due dates, client-related activities, and case dates on electronic calendars for multiple legal team members•Proofread documents to ensure appropriate formatting, grammar, punctuation, and spelling•Manage the coordination of complex document preparation; ensure all attachments, exhibits and enclosures are intact•Prepare, file, and serve pleadings and other court documents, electronically and otherwise•Maintain positive relations with internal clients and co-workers and contribute to the self-directed team structure to assist with overflow and specialized tasks within guidelines set by the firm•Excellent clerical skills and knowledge of grammar, spelling and punctuation•Strong technology skills with proficiency in Microsoft Office suite •Excellent client service skills in person, over the phone and via email•Excellent written and verbal communication skills in dealing with a diverse group of professionals•Exceptional attention to detail and ability to work independently and proactively •Ability to maintain strict confidentiality while dealing with internal client data
  • Covance
    Desktop Publisher Iii
    Covance Sep 2009 - Feb 2017
    Indianapolis, Indiana Area
    • Building/Creating/Modifying Requisition & Hard Copy Manual designs to improve on current forms for client contracts and prepare them for printing with Adobe InDesign and Microsoft Office• Create and edit manuals for clinical trials in Microsoft Word, Excel, and Adobe InDesign 6• Schedule and coordinate meetings• Successfully manage high workload on a daily basis, meet or exceed timelines on all projects • Effectively collaborate with co-workers and cross functional team members, including other Departments• Resolve and manage Kit Production Issues/Questions for Requisitions and Printing Errors• Develop and maintain strong relations with outside Vendors within our Dept. (ie: translation company)• Train & Mentor of new hires within Desktop Publishing (coached/reported performance feedback for team members’) • Assisted on special projects requested by the Manager • Managed, monitored, and distributed daily workflow for up to 15 people (for 1yr time frame)• Assist internal clients with time-sensitive document editing, for my projects, plus team members• Collaborative global communication for high level projects• Digitally Filing and labeling of documents and other materials for storage and convenient retrieval for others• Assisted with facilitating bi-weekly Dept. meetings• Supported Dept. Supervisors in day-to-day operations of the DP team• Beginner level, researched and responded to Quality Check processes for digital manuals• Beginner level, assisted with audit report responses by investigation, resolution, root cause analysis

Laura Nance Education Details

  • Iupui
    Iupui
    Interpersonal Communications And Anthropology

Frequently Asked Questions about Laura Nance

What company does Laura Nance work for?

Laura Nance works for Oneamerica

What is Laura Nance's role at the current company?

Laura Nance's current role is Case Manager for LTC Insurance.

What schools did Laura Nance attend?

Laura Nance attended Iupui.

Who are Laura Nance's colleagues?

Laura Nance's colleagues are Walter Borowski, Dari Logan, Nate Blury, Steve "chip" Chipouras, Mark Sanders, Susan. Carmichael, Steven Donaghy.

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