Laura Nicklin Email & Phone Number

Columbia, Sc, Us

Columbia, South Carolina, United States

- Provide psychotherapy to clients experiencing mental health challenges to assist them in achieving their goals and improving their life satisfaction- Conduct assessments, develop treatment plans, implement interventions, monitor and evaluate client progress, prepare clinical notes, perform case management, maintain confidentiality, adhere to NASW Code of Ethics- Aid clients in reaching their goals through development of safe and trusting therapeutic relationships, active listening, psychoeducation, challenging maladaptive beliefs, teaching coping skills and emotional regulation, trauma processing, examining attachment, assisting in changing relationship patterns, etc.- Assist Owner in developing processes to improve workflow efficiencies and creating documentation of processes to communicate expectations and streamline operations

Chicago, Illinois, United States

- Facilitate and execute various stages of market research projects as my capacity allows, including questionnaire development, field management, data analysis, reporting, and document review/editing

Columbia, South Carolina Area

- Led EnsembleIQ’s research function; managed, coached, and mentored a remote research team, including offshore support- Managed research P&L to ensure the department was profitable; assessed tools and resources needed for effective program execution while managing costs to budget - Directed research innovation for EIQ, including development of a proprietary Shopper Journey methodology which paved the way for several new client contracts- Drove integration between research and other business units to develop joint strategy and effective collaboration in program execution, both for clients and for EnsembleIQ’s thought leadership - Supported business development through client consultation, program design, and proposal presentation- Presented relevant industry research at a number of industry events, including Path to Purchase Expo (Fall 2018), Path to Purchase Summit (Spring 2019), and Grocery Innovation Conference (GIC) Toronto (October 2019)

Columbia, South Carolina Area

- Supported portfolio-wide business development as a client consultant and expert on research, designed learning programs to fill knowledge gaps, and developed winning research proposals- Advised and consulted with internal project leads to ensure the team applied a strategic mindset and provided activation recommendations that helped our clients push forward on their strategy- Was responsible for research sales with our highest revenue client portfolio-wide and took a lead role in selling a $490,000 custom research project – EIQ’s highest revenue full-service research project in history – to that account- Developed research methodologies that addressed strategic initiatives around defining the future of retail, acquisition targeting, sales story development, shopper targeting, and product development for industry leading clients including Procter & Gamble, Tyson Foods, The Hershey Company, Crayola, Campbell Soup Company, and blu eCigs

Batesburg, South Carolina, United States

- Provided psychotherapy under supervision for a small caseload of adult outpatient clients living with diverse mental health challenges, collaborated with multidisciplinary teams on plans of care to ensure clients received desired services to improve their life satisfaction- Engaged clients, conducted biopsychosocial and suicide assessments, developed treatment plans, implemented interventions, monitored and evaluated client progress, prepared clinical notes and progress summaries, performed case management, maintained confidentiality- Aided clients in reaching their goals through: development of safe and trusting therapeutic relationships to advance my understanding of their strengths and objectives, active listening, providing psychoeducation, challenging maladaptive beliefs, and teaching coping skills- Supported clients with various mental health presentations including schizophrenia, bipolar disorders, depression, anxiety, trauma/PTSD, personality disorders (esp. borderline)- Recognized by supervisor as adept in case conceptualization, cultural competency, and organization and prioritization; able to juggle multiple tasks and responsibilities; presenting myself professionally and ethically with genuine empathy; a determined, motivated, and avid learner who is open to self-evaluation and feedback

Columbia, Sc

- Conducted case management to support educational success and improve self-perception for at-risk high school students, including McKinney-Vento homeless or unaccompanied youth, students in foster/kinship care, those who attended the alternative school, and students with chronic absenteeism- Assessed student needs and provided intervention through procurement of needed resources such as food pantry, school/clothing/hygiene supplies, counseling services, tutoring, and transportation- Maintained detailed records of interventions with students in a client list easily accessible to my supervisor and individual student records maintained by the school to ensure continuity of services

- Designed and interpreted custom research components added on to a hospitality company’s CX program to evaluate their business initiatives and pilot programs- Designed, piloted, and launched a new CX program for a technology retail company- Continuously raised the bar on client reports and presentations, improved efficiencies of research execution, and mentored junior level employees- Managed projects and client relationships with key accounts including Marriott, AT&T, Brinker, Coldwell Banker- Recognized by Maritz with the Standing Ovation President’s Award and the Hospitality HERO Award

- Managed sensory research projects from proposal to presentation of results to Fortune 500 clients in the CPG industry, including Kraft, Boca Foods, Nabisco, and Colgate-Palmolive- Worked directly with client contacts to design and implement central location and in-home use tests, prepared written analysis of results, and presented conclusions and recommendations to key client stakeholders

• Supported category managers in the National Retail Sales – Off Premise division. • Worked with IRI and AC Nielsen syndicated research data to produce regular sales reports and Power Point presentations.

Master Of Social Work - Msw, Social Work

- Phi Alpha Honor Society Member - Elective coursework: Trauma-Focused Social Work, Family Therapy, Psychopathology & Psychodiagnostics

Mmr, Marketing Research

B.S., Marketing