• Led consulting, strategic planning, configuration, and training for the implementation of a new LMS organization-wide for a global company with 11,000+ employees and annual revenue of $550M+• Oversaw an international team of 14 Learning Coordinators in 12+ countries across North America, South America, Europe, Africa, Australia and Asia • Facilitated, training, upskilling, leadership development, and coaching to develop leaders in LMS administration, content development, and the… Show more • Led consulting, strategic planning, configuration, and training for the implementation of a new LMS organization-wide for a global company with 11,000+ employees and annual revenue of $550M+• Oversaw an international team of 14 Learning Coordinators in 12+ countries across North America, South America, Europe, Africa, Australia and Asia • Facilitated, training, upskilling, leadership development, and coaching to develop leaders in LMS administration, content development, and the management of data analytics • Partnered with global executive leadership team (CFO, CTO & VPs) to develop strategy and roadmaps• Collaborated with cross-functional teams (HR, Finance, Engineering, Safety, Compliance) across a matrixed organization to drive the centralization of learning systems• Set and managed KPIs such as employee engagement, regional training completion, course net promoter scores, knowledge retention, and employee and client satisfaction• Implemented new systems and processes to collect, automate, and improve the efficiency and integrity of data and reporting, while exceeding 100% of anticipated project timelines • Restructured the daily workflow of the learning team to create streamlined, automated processes, freeing up bandwidth and development opportunities for the team Show less

• Directed L&D strategy, program development, course design, and corporate training implementation for $14.9B+ global company with 90,000+ employees working across 100+ countries• Headed a global team of senior leaders (CEOs, Division Presidents, VPs), Senior Analysts, and subject matter experts to build and implement a strategic learning plan, teams, and technology• Hired, trained, and managed a L&D team; growing from 1 to 18 (Instructional Designers, Developers, Learning Coordinators)… Show more • Directed L&D strategy, program development, course design, and corporate training implementation for $14.9B+ global company with 90,000+ employees working across 100+ countries• Headed a global team of senior leaders (CEOs, Division Presidents, VPs), Senior Analysts, and subject matter experts to build and implement a strategic learning plan, teams, and technology• Hired, trained, and managed a L&D team; growing from 1 to 18 (Instructional Designers, Developers, Learning Coordinators) to improve production efficiency YOY by 530%+• Managed L&D expenses within an annual spend of up to $1.3M• Led a team of LMS Administrators to implement, maintain, and ensure best practices across the system• Managed multiple projects simultaneously utilizing Agile, Waterfall, Kanban, and other project management methodologies depending on the needs of the project and client• Led project team to author and implement mandatory GDPR, data security, HIPAA and regulated training topics across a 90,000+ learner base• Developed industry, compliance, and regulatory content for internal and external teams, including diverse financial services, CPG, insurance, B2B, and automotive clients• Analyzed and developed competency models across various Creative, Media, IT, and Consulting business units, identifying key skill gaps and recommending areas for upskilling• Created development guides across content curricula that adhere to corporate standards, adult learning theory, and proven instructional design principles• Wrote and implemented content and taxonomy across 3,000+ courses and 100+ user groups Show less

Associate Director of Global Learning & Development at VivaKi• Oversaw the implementation of learning strategy and technology supporting L&D, performance management, and talent management systems• Served as a liaison between client-facing agency teams and Engineering department to ensure useful and meaningful product development of proprietary tools • Facilitated training, coaching, and leadership development for employees on new systems and processes • Pioneered the design… Show more Associate Director of Global Learning & Development at VivaKi• Oversaw the implementation of learning strategy and technology supporting L&D, performance management, and talent management systems• Served as a liaison between client-facing agency teams and Engineering department to ensure useful and meaningful product development of proprietary tools • Facilitated training, coaching, and leadership development for employees on new systems and processes • Pioneered the design and implementation of SharePoint document management system, intranet, and workflow management system; transferred 2,000+ employees from disparate networks• Constructed and managed emerging media certification programs for 750+ employees Show less

Training & Development Manager at Performics• Oversaw the design, development, and delivery of new hire onboarding, on-going training, and other training projects • Developed, implemented, and trained user population on sales and workflow in Microsoft CRM

Designed, developed, and delivered 3rd-party application integration and all new hire and on-going employee training. Collaborated with internal IT and network support teams to ensure implementation of best practices across desktop design, software launches, and office migrations.Key Contributions Planned and implemented full desktop & software upgrade across multiple national offices, including technology and training updates. Provided CLE credits on the topic of data security… Show more Designed, developed, and delivered 3rd-party application integration and all new hire and on-going employee training. Collaborated with internal IT and network support teams to ensure implementation of best practices across desktop design, software launches, and office migrations.Key Contributions Planned and implemented full desktop & software upgrade across multiple national offices, including technology and training updates. Provided CLE credits on the topic of data security for internal attorney teams. Show less

Designed, developed, and delivered on-going technical training. Provided 3rd level technical support to internal help desk. Collaborated with internal IT and network support teams to ensure implementation of best practices across desktop design, software launches, and office migrations.