Laura Pearce

Laura Pearce Email and Phone Number

EMEA Client Service Account Manager - Payments Corporate, Senior Associate @ JPMorganChase
United Kingdom
Laura Pearce's Location
United Kingdom, United Kingdom
Laura Pearce's Contact Details

Laura Pearce personal email

n/a

Laura Pearce phone numbers

About Laura Pearce

An ambitious, dedicated and passionate strategic growth leader with a proven record of exceeding sales budgets and personal targets in the hospitality and contract catering sector. Confident, professional and thorough in all aspects of work, I thrive in successfully leading teams through change and helping individuals to excel and grow in their careers. Over the past nine years, I have been at the forefront of driving exceptional sales and marketing results at CH&CO, where I currently serve as the Head of Sales and Marketing at RSA House. My time at the company has been marked by my ability to drive innovation and adapt sales and marketing strategies in a crowded market to achieve the best financial and operational outcomes for the business. I lead from the front and champion exceptional customer service to retain clients, to uphold reputation and to grow sales.My key skills and qualities include:-Excellent communicator: confident and clear -Leadership: respectful, honest, and trustworthy-Business development and networking: winning new business-Account and relationship management: retaining clients -Stakeholder management-Strategic thinking and problem solving-Active listener-Honest and genuine-Skilled multi-tasker, delivering various projects under pressure-Effective time management, able to work proactively and reactively -Strong people skills: enjoy building personal connections-Strong negotiator: adept at conflict resolution and persuasion

Laura Pearce's Current Company Details
JPMorganChase

Jpmorganchase

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EMEA Client Service Account Manager - Payments Corporate, Senior Associate
United Kingdom
Employees:
213060
Laura Pearce Work Experience Details
  • Jpmorganchase
    Emea Client Service Account Manager - Payments Corporate, Senior Associate
    Jpmorganchase
    United Kingdom
  • Rsa House
    Head Of Sales And Marketing At The Royal Society Of Arts
    Rsa House Jul 2019 - Present
    London, Greater London, United Kingdom
    I am responsible for the concept, strategy and delivery of all commercial sales and marketing projects, to achieve the annual sales budget. I enjoy leading and coaching a team of eight sales and marketing professionals, helping them to achieve and grow personally and professionally. As a team, we have increased revenue by 35% from 2019 to 2023 and I have personally generated £1m+ in sales per annum. I contributed to winning a £33m, five-year catering contract extension in 2023 and recently re-structured the sales team to align with the five-year growth plan. I am responsible for developing the annual sales and marketing strategies for corporate, social, and wedding events.
  • Ita Venues
    Head Of Sales
    Ita Venues Jan 2019 - Jul 2019
    London, Greater London, United Kingdom
    -Managed a team of six individuals and the performance and sales of nine venues, achieving £5m in revenue-Played a key role in company-wide strategy projects and brand workshops-Handled ITA recruitment, training, coaching, and mentoring, consistently exceeding targets-Prepared and presented financial, sales, and marketing performance reports to management and clients-Worked with external agencies to develop event branding and websites for ITA and venues-Personally delivered £356k in revenue in 2018 against a £160k target-Managed the £100k marketing budget-Planned concepts, design, and strategy for exhibitions and trade shows -Implemented sales targets, incentives, and a new bonus scheme-Built effective stakeholder relations with event bookers, venue clients, senior management, and industry contacts.-Created sales packages and tools for the ITA brand and individual venues-Reported bi-weekly to Operations Director, Managing Director, and stakeholders on sales, forecasts, marketing, and achievements.-Conducted monthly reviews and annual appraisals with team members
  • Ita Venues
    Sales Manager
    Ita Venues Jan 2018 - Jan 2019
    127-133 Charing Cross Road, London Wc2H 0Ew
  • Ita Venues
    Christmas Party, Wedding And Private Event Sales Executive
    Ita Venues Apr 2015 - Jan 2018
    London, United Kingdom
    -Exceeded Christmas party sales budget by 6% in 2015, 13% in 2016, and 21% in 2017, achieving a total revenue growth of 40% (£292,435) over three years.-Managed sales and planning for commercial and private events for up to 450 guests at prestigious London venues.-Created Christmas theming and packages for nine venues, collaborating with external suppliers.-Built strong relationships with clients and event agencies, serving as the main contact for the full venue portfolio.-Consistently achieved 95%+ scores on mystery shop calls.-Acted as central sales consultant, advising on pricing and packages.-Managed theming installations during the seasonal period.-Optimized diary management to maximize revenue.-Redesigned sales processes to enhance efficiency.-Wrote bespoke event proposals based on client needs.-Referred business across the venue portfolio.-Developed and implemented seasonal packages and pricing.-Conducted annual competitor analysis on room hire and F&B tariffs.-Led annual debrief meetings with Venue Managers and Senior Management to review performance and set future goals.
  • Marriott International
    Senior Events Executive, Hanbury Manor Golf And Country Club
    Marriott International Sep 2014 - Apr 2015
    Ware
    As an integral member of the dynamic and fast paced Sales and Marketing team, my duties include:• Managing the full event lifecycle from the sale to post-event billing and reporting• Personal manager for larger, more complex and high profile events (wedding, social and corporate)• Training associates in line with the Marriott Brand Standard requirements• Assisting the Director of Event Management to lead, manage and develop the sales team to help them operate to their full potential• Working closely with the Director of Event Management and General Manager to implement and develop sales strategies and maximise revenue for the wedding, social and corporate business• Deputising for all Director of Event Management tasks including Head of Department meetings, associate one to one’s, month end reporting, interviewing and audits
  • Marriott International
    Event Co-Ordinator, Hanbury Manor Golf And Country Club
    Marriott International Oct 2012 - Sep 2014
    Hanbury Manor, A Marriott Hotel And Country Club
    As part of a dynamic and fast paced Sales and Marketing team, my duties include;• Working closely with clients to ascertain their precise event requirements, in order to ensure the smooth delivery of their event• Utilising learned sales practises to upsell in order to generate additional revenue on key events• Conducting corporate, social and wedding show rounds of the hotel and converting sales from enquiry stage• Running weekly meetings with the operational team to effectively communicate details of each event to every department in the hotel• Overseeing weddings and liaising with brides on the day, as well as training and supervising a team of associates to create a seamless guest experience
  • Ultra Violet Inc Ltd
    Events & Production Assistant (Placement Year)
    Ultra Violet Inc Ltd Sep 2010 - Sep 2011
    Ultra Violet Inc Ltd
    A small boutique events management and production company specialising in private parties, Weddings, Birthday parties, fashion shows and exhibition builds. Responsibilities included: • On-site Assistant Production Co-ordinator at the wedding of Zara Phillips and Mike Tindall, July 2011 • Producing competitive and creative quotations for clients under time constraints• Preparing checklists and schedules for events • Resolving last minute on-site problems quickly and efficiently to satisfy the client• Researching, sourcing and ordering equipment/products for events • Organising the logistics for every event, including transport, staffing, and timings• Being held responsible for the functioning of the office when management were not present• Overseeing freelance and warehouse staff, and briefing them before every event• Delegating tasks to other staff members• Understanding of event terms, electrics, conversions of measurements and event technologies• Liaising and building relationships with suppliers such as caterers, venues and printers• Effectively prioritising and juggling multiple projects • Meeting suppliers on site to ensure a smooth and accurate set-up • Liaising with clients via the telephone and in face to face meetings• Organising and attending meetings to discuss client requirements• Day to day office administration duties

Laura Pearce Skills

Event Management Event Planning Customer Service Sales Leadership Social Media Corporate Events Hospitality Project Planning Social Networking Microsoft Office Training Hotels Hospitality Management Teamwork Powerpoint Management Computer/technical Literacy

Laura Pearce Education Details

Frequently Asked Questions about Laura Pearce

What company does Laura Pearce work for?

Laura Pearce works for Jpmorganchase

What is Laura Pearce's role at the current company?

Laura Pearce's current role is EMEA Client Service Account Manager - Payments Corporate, Senior Associate.

What is Laura Pearce's email address?

Laura Pearce's email address is la****@****ott.com

What is Laura Pearce's direct phone number?

Laura Pearce's direct phone number is (413)-781*****

What schools did Laura Pearce attend?

Laura Pearce attended University Of Plymouth.

What are some of Laura Pearce's interests?

Laura Pearce has interest in Listening To Music, Keeping Fit, Keeping Up To Date With The Latest News.

What skills is Laura Pearce known for?

Laura Pearce has skills like Event Management, Event Planning, Customer Service, Sales, Leadership, Social Media, Corporate Events, Hospitality, Project Planning, Social Networking, Microsoft Office, Training.

Who are Laura Pearce's colleagues?

Laura Pearce's colleagues are Luis Trujillo, Danny Peters, Myra Shelley, Jose Casado, Mike Brown, Mahalakshmi S, Karishma Parveen.

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