Laura Pulliam

Laura Pulliam Email and Phone Number

Program Support Specialist 2 @ JSSA (Jewish Social Service Agency)
rockville, maryland, united states
Laura Pulliam's Location
Fairfax County, Virginia, United States, United States
Laura Pulliam's Contact Details

Laura Pulliam work email

Laura Pulliam personal email

n/a
About Laura Pulliam

I have nearly 10 years of experience providing critical support to teams in healthcare, the news media, and social services, as well as a customer service role in the security industry. I'm a detail-oriented multitasker able to communicate effectively with people from all walks of life and backgrounds. In my current intake position with JSSA, I verify insurance benefits every day and analyze program deficits in addition to a broad set of administrative duties. I handle client payments and serve as the point of contact between two locations for the Healthy Minds program. I've demonstrated time and time again that I am able to take on a lot at once while maintaining the highest quality of deliverables. My performance at all of my jobs has led to being granted additional responsibilities, including a swift promotion at my current position from administrative assistant to program consumer support agent. Leadership would tell you that I am versatile and more than willing to go the extra mile. They have peace of mind knowing that when they hand a task off to me, it will get done right and on time. Additionally, I have more than 14 years of experience in public speaking and teaching. I do bring a lot to the table! Right now I am hoping to find an administrative position that will call on my vast skill set and present me with new challenges and opportunities for growth. If you're looking for someone like that to bolster your team, or if you are a kindred spirit and want to build community, connect with me. I'd love to virtually meet you.

Laura Pulliam's Current Company Details
JSSA (Jewish Social Service Agency)

Jssa (Jewish Social Service Agency)

View
Program Support Specialist 2
rockville, maryland, united states
Website:
jssa.org
Employees:
210
Laura Pulliam Work Experience Details
  • Jssa (Jewish Social Service Agency)
    Program Consumer Support
    Jssa (Jewish Social Service Agency) Jan 2016 - Present
    3025 Hamaker Court Fairfax, Va 22031
    ● Serve as the agency’s first impression, fielding a steady stream of phone calls on multiple lines and greeting clients and visitors. ● Set up appointments; collect voucher-based payments; maintain client documents and enter large amounts of test data using medical software. ● Verify insurance benefits daily. Draft letters, memos, and reports are key to the functioning of the agency. ● Organize staff workshops and programs. Identify HIPPA violations and other breaches, reporting to the Team Leader. Maintained program statistics with 100% accuracy.
  • Burtel And American Home Security
    Customer Service Specialist
    Burtel And American Home Security Jul 2013 - Aug 2014
    Alexandria, Va
    ● Manned a busy phone system, briskly routing calls to the appropriate party. ● Analyzed customer data and made product recommendations to management accordingly. ● Kept account information current in Swain software, also updating paper records. Utilized active listening in resolving customer issues, deftly avoiding escalations. Sent out promotional materials to cultivate new business. Distributed monthly invoices and processed credit card payments. ● Scrutinized contract terms to establish customer buy-out rates.
  • C-Span
    Contract Administrative Assistant
    C-Span Nov 2012 - Jul 2013
    Washington D.C. Metro Area
    ● Supported office staff by taking ownership of a range of administrative and clerical duties. ● Professionally received and oriented visitors, entering pertinent information in a logbook, distributing badges, and escorting them to conference rooms. Arranged meetings, ensured HHS that office equipment was always functioning, and transcribed messages. ● Provided essential administrative support to 337 staff members.
  • Physicians For Women
    Receptionist
    Physicians For Women Jul 2011 - Jul 2012
    Alexandria, Va
    ● Enhanced clinic revenue by skillfully scheduling clients for optimal traffic flow after answering calls and assessing needs. ● Brought medical information over from a legacy paper-based system to Allscripts EMR. Reviewed all incoming faxes and promptly delivered reports to physicians. ● Maximized usefulness to the clinic by providing backup support for other departments.

Laura Pulliam Education Details

Frequently Asked Questions about Laura Pulliam

What company does Laura Pulliam work for?

Laura Pulliam works for Jssa (Jewish Social Service Agency)

What is Laura Pulliam's role at the current company?

Laura Pulliam's current role is Program Support Specialist 2.

What is Laura Pulliam's email address?

Laura Pulliam's email address is lp****@****ssa.org

What schools did Laura Pulliam attend?

Laura Pulliam attended Northern Virginia Community College, Northern Virginia Community College.

Who are Laura Pulliam's colleagues?

Laura Pulliam's colleagues are Mulunesh Kassaye, Lori Schor, Lynn Watts, Carol Middlebrough, Mpa, Rachelle Ferneau, Julie Lubochinski, Koretta Skelton, Lcsw-C, Achp-Sw, Aphsw-C.

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