Evaluated the implementation of advance directives into mental health care in Virginia under amendments made to Virginia's Health Care Decisions Act in 2009. Compiled a history of the policy and kept record of statewide implementation efforts. Assisted with the development of the research design. Prepared IRB applications. Conducted interviews and focus groups with study participants. Coordinated implementation activities among key players across the state and supported education initiatives about the use of advance directives.

Compiled and disseminated information to local health care providers regarding novel influenza A. Identified participants and organized materials for respiratory protection training programs. Conducted influenza education programs within the ESL community. Created a written resource guide and accompanying online source for “Improved Pregnancy Outcomes” initiative. Updated and managed database of health indicators. Developed program for using new forms of social media to communicate with public. Worked to improve the district's emergency communications plan by organizing focus groups with "hard-to-reach" populations in order to get their views on information barriers

Scheduled patient appointments. Fielded patients’ questions. Supervised in-take process and coordinated follow-up care. Filled and distributed prescriptions. Input patient data into new computer system.