✔Enthusiastic, committed & customer-focused professional with 3+ years’ experience delivering outstanding customer service and support in fast-paced, high-pressure environments.✔Tertiary qualified in Business Management, Project Management, Accounting, and Hospitality. ✔Proven expertise in the hospitality and finance sectors. ✔Excellent verbal and written communication skills with an eye for detail. Fluent in English and Spanish. ✔Proficient in MS Office with advanced Excel skills, and solid knowledge of MYOB, Xero, SAP, and CRMs.✔Able to build rapport quickly to build trust and loyalty with customers. ✔Proactive individual who can work well independently or as part of a high-performing team. ✔Successful track record meeting challenging KPIs in accounting, FOH, and administration positions ✔Proven time management strategies that result in increased customer satisfaction.✔Strong analytical and organizational skills with the ability to multitask and remain calm under pressure.