Laura Regina Contreras Aguilar Email and Phone Number

• Prepared monthly creativity planner for official Facebook and Instagram accounts.• Posted weekly content that increased organic traffic in social media by 25%, a sustained increase throughout the first semester of 2022.

Created and pitched monthly content schedule for 4 clients on social platforms such as Tiktok, Twitter, Facebook, and Instagram that was published quarterly to strengthen audience engagement.• Developed pitch decks for 2 Big Ideas for a major client and successfully executed of 2 influencer events with a reach of 40K people.• Worked with two major clients in producing copy meant for their weekly social media posts; goal achieved was increased audience engagement by 25% in two months.

Sent 25-30 emails daily demonstrating a mastery of written communication and attention to detail. Coordinated staff and external vendors to set up internal events/year for more than 100 employees. Scheduled and coordinated virtual and in-person meetings, events, travel and appointments for General Manager and top executives. Managed sensitive data input and reviewed on a quarterly basis. Submitted company-wide work environment assessments to ensure Best Place to Work certifications on a yearly basis. Strategic planning and execution for the Nestlé Youth Initiative in Honduras with a reach of more than 5K early-career students.

Handled and categorized sensitive information and data as an intern at the HR office.Supported numerous internal events for operations and administrative staff.Gathered relevant illustrative assets required for the completion of the Great Place to Work Institute certification.

Updates/modifications to the website (heshn.com). Attention/Customer service, translations.

Experienced in providing excellent customer service. Knowledge of appropriate inventory tracking for valuable items. Proactive management of customer relations throughout the shopping experience.

Experience in the information management area: knowledge of sales tax exemptions forms to present before the Finance department; experience is designing PowerPoint presentation decks; experience in project presentation.