Contracts-Customer Service Manager (Aftermarket Mro)
CurrentManage execution daily contract review, provide new proposals for request for quotes; review, purchase orders, contracts, long term agreements on new contracts. Ensure discrepancies letters issued to customer when contracts/purchase orders do not meeting the contracts/purchase order. Review/Analyze customer schedule changes understand impact to sales plan; coordinate and submit price changes required by customer changes. Implement initiatives to meet federal statutory/regulatory requirements… Show more Manage execution daily contract review, provide new proposals for request for quotes; review, purchase orders, contracts, long term agreements on new contracts. Ensure discrepancies letters issued to customer when contracts/purchase orders do not meeting the contracts/purchase order. Review/Analyze customer schedule changes understand impact to sales plan; coordinate and submit price changes required by customer changes. Implement initiatives to meet federal statutory/regulatory requirements and Barnes policies regarding export compliance/federal acquisitions; small business reporting on government contracts SF294/SF295. Serve as Export Compliance Administrator (DECA). Administer all export activity (both Defense/Commercial) within the Division; includes training, shipping, contract review, license and agreement preparation and submittal, foreign visitor screening and etc. Ensure that export compliance issues are addressed during the quoting process to customers. Manage using leadership Effectiveness for all contracts Admin/CSR; using motivational tactic, team development skills; communication skills; manage within their assigned customers; help develop/achieve key business and operating initiatives; Develop effective working relationship fostering integrity, trust, and respect. Special Assignments/ Accomplishments: Generate automated pricing structure within database (Syteline 7) for a base catalog; customer grouping catalog engine shops; brokers, airlines categories, and customers repair/overhaul individual purchase order quoting. Created automated customers purchase orders receipt/shipping acknowledgements automatically one touch button within the data base system.Created internal standard work for CSR/CSM within all MRO Divisions at Barnes. New database system Syteline System 8 project assignment. Generated working reports within the department to help workflow within the department/division and senior management reports Show less