Laura Schell Email and Phone Number

Contact me to help enhance your personal style for business, and for our beauty education group workshops- I look forward to hearing from you!(226)-777-1701inspiredbeautybylaura@gmail.com

• Met & surpassed individual and team sales targets• Built customer rapport resulting in increased revenue • Contacted customer by phone to ensure satisfaction with product purchased• Met assigned vendor targets• Provided product and skin consultations to determine best recommendations for customer• Trained co-workers on product knowledge and company policies• Overseen co-workers to help train and motivate to promote best customer relations and sales practices• Met assigned targets for customer phone calls for events or promotions within the dept.• Increased product knowledge for customer relation building through ongoing training seminars with: Smashbox, Lancome, Clarins, Lise Watier, Pur, The Balm, Benefit, NYX, Covergirl, Biotherm, • Increased product knowledge for customer relation building through ongoing training seminars with dermatology vendors: Avene, Nuxe, Vichy, La Roche Possay, Neostrata, Bioderma, Leirac, Korres• Increased product knowledge for customer relation building through ongoing training webinars on Shoppers Drug Mart University, including anatomy and physiology of the skin, aging skin, ethnic skin, sensitive skin, skin types, assessment of skin under a camera, product knowledge, customer service, and the art of selling• Preformed make-up application on customers• Taught make-up application techniques to customers• Implemented weekly and monthly merchandising schedules for dept.

• Delegated tasks to staff members and set daily, weekly and monthly goals for department• Overseen staff to help train and motivate to promote best customer relations and sales practices• Placed orders for department• Implemented inventory management strategies• Trained staff members on product knowledge and company policies• Planned cosmetic events including jobs and weekly events• Kept track of daily/weekly/monthly/yearly sales• Created strategies to surpass sales targets• Managed 2 client file registries - logged purchases• Met with vendors to set goals and tasks• Build customer rapport resulting in increased revenue• Provided product and skin consultations to determine best recommendations for customer• Merchandised scheduled ends and sections in department• Expedited merchandise scheduled to be sent back to vendor• Increased product knowledge for customer relation building through ongoing training with dermatology vendors, and cosmetic vendors