I work alongside the Regional Contracts Manager to manage provider relationships and provide specialised assistance in the end-to-end procurement and contract management process.I provide advice, information and support to MSD employees, enabling clients to be assisted to access opportunities that will support them to overcome barriers, prepare and move into a sustainable future.

The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

Lead teams of Customer Service Representatives for Sykes (campaign - Westpac Australia Contact Centre). Focused on building a culture based on teamwork, staff engagement and motivation in order to drive performance. Successes include being awarded Team Manager of the Year 2017, winning a 'High Flyers' trip to Fiji for top performance in 2018 and topping the stack ranks (across multiple states Australia).Colleagues know me as a highly creative team member who can always be counted on to come up with a new approach. I am solution orientated and positive. I work well alone but also thrive in a team environment

Successes include winning a trip to Sydney as a reward for achievement in driving centre NPS results.