Laura Shaffer Email and Phone Number

-Manages grant funded workforce development programs.-Reviews and approves expenses and invoices based on budget narratives.-Manages staff in youth development, public housing outreach, and workforce development.-Coordinates programming and services between multiple partners including community mental health agencies, Lucas Metropolitan Housing, community action agencies, and more.-Coordinates community outreach and engagement events with agencies and businesses.-Works in varied and diverse locations, performing outreach and recruitment activities along with program staff and community partners.-Works within the agency to develop collaborative opportunities between departments for a more holistic approach to care for agency clients.-Develops data tracking and collection materials and assists in redesigning databases.-Responsible for achieving grant outcomes and developing recruitment and retention plans.

-Coordinates a small team of workforce development staff at OhioMeansJobs Lucas County, ensuring consistent and excellent service.-Coordinates partnerships between governmental and non-profit agencies.-Develops strategies to meet the needs of funding sources through customer engagement.-Develops and oversees the implementation of innovative virtual learning approaches and data collection.-Creates and facilitates staff and client training and skills development.-Coordinates job-seeker financial services, completing documentation within required time frame.-Develops recruitment, retention and data-collection strategies for agency services.-Maintains thorough documentation of services and outcomes for reporting.-Assists a diverse group of job-seekers in attaining long-term, meaningful employment through interventions.-Reviews job-seeker progress toward financial and employment goals, providing guidance on action items.-Designs marketing materials for programs and services using branding guidelines.-Develops social media strategies and creates and oversees social media content on four platforms.Produces video products for business clients and job-seekers.-Develops and drafts policies related to safety, social media and virtual services.

-Monitored the needs of persons served's mental illness, physical symptoms, as well as their response to treatment.-Worked with clients' families to identify needs and connect with resources to meet those needs.-Coordinated community resources and facilitated appointments to ensure overall health and continuity of care.-Created own schedule and worked independently in the field.

-Scheduled and monitored international video conferences with a team of scholars.-Maintained GAHTS website, and designed promotional materials and newsletter.-Marketed paid memberships to GAHTS.

-Worked on self-led and collaborative research projects including data collection, entry and analysis. -Participated in the Human Trafficking Coalition. -Coordinated vendors at the 15th Human Trafficking and Social Justice Conference. -Participated in the Lucas County Human Trafficking Coalition.-Presented research at academic conferences, symposiums, and community events.

We strive to create a community where the hunger for food, respect, and belonging are met for all people.-Coordinated volunteer recruitment and training, with a yearly average of over 1200 volunteers.-Coordinated mobile food pantries and outreach events in the Toledo area, serving over 20,000 individuals.-Developed and implemented outreach opportunities for businesses, agencies, and individuals.-Coordinated with executive director to restructure programming, increasing and sustaining net assets by 300%.-Planned and coordinated sold out fundraisers for 100-700 attendees, raising upwards of $5-20,000 per event.-Created and coordinated social media content, including promotional materials and digital fundraising events.-Managed data collection, entry, and analysis for annual reports.-Maintained donor and volunteer relationships through communication and appreciation.

Coordinated Starting Fresh diabetic nutritional education course.Recruited and enrolled over 100 low-income diabetic and chronically ill patients.Developed healthy, diabetes-friendly recipes with a focus on fresh and seasonal produce.Demonstrated food preparation and provided nutritional education.Collected and analysed data for quarterly reports on program efficacy.

Ensured satisfaction and built customer rapport through prompt, accurate, and personalized service.Maintained a clean, friendly and inviting atmosphere for guests.Performed a variety of roles as the solo front of the house staff member.