As the Recruitment Business Partner, I am responsible for delivering end-to-end recruitment solutions to hiring managers within specific areas of the client’s business. Partnering with the internal sourcing and screening teams to create high-quality candidate shortlists, you will facilitate the entire recruitment process from defining role requirements through to onboarding. Where necessary, you will present data and insights, making recommendations to managers in order to attract the right talent and fulfil roles. As a trusted advisor to the business, you will build a longer-term understanding of business goals and the recruitment plans required to achieve them.

• Managed two accounts. • Enter new job profiles and replacements received from hiring manager into in house technology• Download reports on a daily basis to monitor open orders and candidates bids• Liaise with suppliers on a regular basis to discuss job and candidate requirement• Update orders details and rebroadcast to relevant suppliers once line up has occurred • Pre-screen and route suitable candidates to Manager, ensuring that required skills and education have been met • Discuss job requirements with Client where necessary• Schedules interviews on behalf of client and liaise with suppliers on current status• Declining candidates if minimum skills or education are not met, ensuring correct decline code is used• Prepare reports re: status of orders and bids for AM business review meetings• Communicating with internal team members to ensure timely placement of position• Assist with PO (Purchase Order) renewals• Assist with analysis and information for Customer and Supplier Metrics• Participates in quality initiatives to ensure best practice is always achieved• Resolve issues that come through the helpdesk from customer or suppliers as assigned• Work closely with the internal project staff to provide a greater level of customer service

• Raise all orders in line with customer requirements• Ensures all orders are sent to Suppliers in timely manner• Co-ordinate customer diaries ready for interviews• Schedules interviews • Ensures relevant CV’s are provided to the Recruitment Specialist prior to meetings• Updates on line system with declines and interview requests• Confirms placement of candidates with Suppliers and Customers• Responsibility for the timely placement of orders• Participates in quality initiatives and improvement efforts as necessary• Resolves issues that come through the helpdesk from customer or suppliers as assigned• Follows up with Supervisors and Suppliers regarding Purchase Orders that will expire to determine if the contracts will be renewed.• Works closely with the internal team to provide a greater level of customer service• Ensure rate increases are sent in timely manner to Managers and feedback provided to Suppliers

• Supporting a caseload of clients to gain sustainable employment by contacting companies and organisations in the local area to promote learndirect and its services.• Achieve contractual job outcome targets and exceed personal targets set by line manager in KPI meetings and one to one’s• Keep the clients engaged and empowered by having regular weekly meetings to ensure clients are applying for job opportunities and advising them of new opportunities coming into centre.• Pre-screening clients and tailoring CV’s and cover letters to specific positions to enhance clients chances of securing employment.• Attending workshops and information days to enhance my product knowledge• Updating customer cases on in house company IMPACT system.• Using all MS office packages i.e. Excel, Word, Powerpoint and Outlook.• Managing own time and diary by prioritising working accordingly.• Knowledge of local labourer market.• Worked in line with all company policies and procedures to ensure all KPI’s and deadlines are met.

• Timely and accurate data entry into a variety of Management Information Systems • Management of training schedules, referrals, bookings and customer data • Handling incoming and outgoing calls• Providing training centres with relevant booking information• Resolving queries• Liaising with stakeholders and supporting training centres • Generating and distributing MI reports across the UK• Supporting with recruitment and interviews• Providing training to colleagues• Exceptional telephone and administration skills • Knowledge of data protection and security policies• I have just completed a secondment role as a team leader managing a team of 6 PRaP Administrators.

• Providing customer service• Replenishing stock• Merchandising• Assisting customers with fittings• Tagging clothes• Cash handling• Cleaning