Detail-oriented and experienced professional with a background in customer service, scheduling, sales, and training. Demonstrated ability to provide exceptional roadside support, manage client and caregiver interactions, and execute sales strategies across various digital platforms. Skilled in creating educational content, formulating differentiated education projects, and managing audiovisual groups. Adept at maintaining detailed communication records, handling PQR areas, and developing comprehensive manuals and forms for internal processes. Highly adaptable, with experience working remotely and a demonstrated commitment to delivering high-quality service and training.