Laura Staggs Email & Phone Number

Denver, Co, Us

Denver Metropolitan Area

Colorado, United States

Created and successfully implemented four Franchises in local Colorado communities.- Conducted 90+ events (6-12 per year):>Secured expos and venues to host over 3,000 customers; created and implemented expo layout for all events>Scheduled and managed all aspects of each event, from load in to load out>Contracted and managed relationships with all third-party vendors (securing all permits, signage,equipment)>Set up and integrated POS and all software in order to create a more efficient sales process>Created and maintained websites and social media while managing all advertising (print and social media)- Hiring, Retention and Employee Engagement:>Hired ~100 employees for rapidly growing locations>Implemented an Employee Care Program, resulting in increased staff retention by 35%- Budget and Financial Analysis:>Created and managed multi-franchise budgets>Developed benchmarks and KPIs which drove a 30% increase in revenue

Tulsa, Oklahoma, United States

Effectively led and empowered multiple teams to train and educate Just BetweenFriends franchise owners with Tortal Training, Learning Management System (LMS),with extreme focus on franchise ownership, leadership, and financial growth.>Lead and executed large-scope projects for the corporate office>Scheduled and organized corporate on-site trainings; implemented new training and document changes>Trained and supported new franchises while mentoring struggling franchises>Delivered virtual training; responsible for oversight of continuing education initiatives>Coordinated training programs and other projects such as mentoring programs and support platforms (Listen 360, Constant Contact and Tortal Training (LMS))>Led the Financial Team in a Profitability Initiative program for the franchise system. Tools used: QuickBooks, ProfitKeeper and in-house accounting software>Created and implemented interactive financial tools for franchisees>Created and implemented franchise exit plans>Collaborated with the JBF Corporate Attorney on legal matters with defaults and franchise acquisitions>Identified as Impact and Aspire Leader and speaker at the Just Between Friends National Conference>Developed proficiency in FranConnect (LMS and CRM platform) and Microsoft Suite