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Throughout the course of my career, my path has regularly involved a high level of customer service and working in a team environment. I have come to strongly value communication, integrity, and consistency in the workplace.As a graduate of Moody Bible Institute, my education, training, and passion is for ministry that can be done in everyday life. Pragmatically, this means serving people of all kinds, lovingly preserving their dignity, and ensuring that they are seen and heard.
Cornerstone Community Church
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Worship Arts DirectorCornerstone Community Church Jan 2019 - PresentChicago, IllinoisResponsibilities: Oversee Worship Arts ministry at Cornerstone Community Church. Monitor pulse of Worship Arts Team to ensure members are serving in proper and desired capacity. Create and coordinate special services for Easter and Christmas. Organize church choir for special services by finding and adjusting musical arrangements and leading practices and sectionals. Lead second-hour worship workshop with all worship team members monthly.
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Worship LeaderCornerstone Community Church Sep 2016 - PresentChicago, IlResponsibilities: Lead congregation in musical and spiritual worship weekly. Set up all sound equipment. Plan weekly services.
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Marketing Project ManagerMoody Bible Institute Dec 2020 - Mar 2023Chicago, Illinois, United StatesResponsibilities: Launched and oversaw digital, social media, email, print, and other various marketing campaigns or projects with tight deadlines. Utilized MIS (Workamajig) to intake, plan, and monitor a project throughout its lifecycle: creating schedules, monitoring deadlines, and providing clients with regular updates regarding a project’s status and analytics post-completion. Planned and provided training for all new Project Coordinators. Nurtured and repaired rapport with clients by proving consistent dedication to executing long standing projects and hitting or exceeding deadlines. Consistently looked for and suggested ways to streamline processes, increase project efficiencies, and improve lines of communication between teams.Achievements to date: Cultivated strong rapport with client which led to restoration of trust in MSC. Reduced manual work for three team members by persevering and collaborating across teams to find automated solution for recurring monthly project. Successfully scheduled and supervised timely creation and production of five issues of the Moody Alumni and Friends Magazine, despite absence of Editorial Manager. -
Marketing And Communications StrategistBag Tags, Inc. Jul 2020 - Nov 2020Evanston, Illinois, United StatesResponsibilities: Developed themes and wrote copy for all email marketing campaigns. Presented upcoming campaigns to company owners weekly. Collaborated with Design and Marketing Teams to fulfill deliverables for partner marketing across social media, eblasts, and other publications. Ensured all messaging on website was consistent with marketing efforts. Created call script for company Call Campaign.Achievements: Increased email clickthrough rate by 20% within two months. -
Customer Service And Sales Team LeadBag Tags, Inc. Jul 2020 - Nov 2020Evanston, Illinois, United StatesResponsibilities: Trained new representatives in product lines, pricing, order processes and timelines, partnership agreements, customer interactions, and usage of MIS (DocketManager). Ensured proper delegation of responsibilities among representatives. Reported needs and statuses of Customer Service and Sales team to superiors.Achievements: Initiated and created handbook for company Call Campaign in order to connect with customers, boost sales, and communicate new products and pricing. Initiated and created Customer Service and Sales Representative training guide. -
Account ManagerBag Tags, Inc. Feb 2019 - Jul 2020Evanston, IllinoisResponsibilities: Acquired new customers and raise brand awareness through direct marketing. Serviced over 600 new and existing client accounts yearly by attending incoming calls, emails, and order requests, educating about products, overseeing orders internally, following up upon receipt, and anticipating orders by reaching out to customers who order regularly. Served as liaison between departments by communicating all directions for projects to Design Team, checking digital proofs and pre-press files to ensure correctness, monitoring status of Production Team, and communicating updates to team members or clients accordingly.Achievements: Recognized as employee of the month in the single most understaffed and highest volume month of 2019. Maintained a compelling social media presence for the company in addition to primary responsibilities. -
Application CoordinatorMoody Bible Institute Oct 2017 - Mar 2018Greater Chicago AreaResponsibilities: Maintained organization for hundreds of physical files for applicants to all MBI programs and campuses. Determined quality and legitimacy of all transcripts and applicant references according to institutional criteria.Achievements: Created and led first strict implementation of successful accountability system for removing and returning of files among all Admissions staff, thus eliminating miscommunication and occasional loss of files. -
Call Center Student Resource AssistantMoody Bible Institute Mar 2016 - Jun 2017ChicagoResponsibilities: Logistically aided and relationally connected with online undergraduate degree-seeking clients on a daily basis by phone, email, and in person. Contacted 200+ students for quarterly call campaigns to assist and anticipate needs, including academic advisory and financial aid explanation. Collaborated with team members to ensure team and client successes. Identified, designed, developed, trained, and implemented a process to provide positive experience and support for conditionally accepted students. Achievements: Awarded for developing and applying best personal strategy for Spring 2017 Call Campaign. Exceeded Spring 2017 campaign's metric expectation by increasing team connection from 40% to 45% and retention from 30% to 40%. -
UsherRavinia Festival Jun 2010 - Sep 2016Responsibilities: Greeted guests and guided them to their seats. Represented the official "face" of Ravinia as first tier of contact for all patrons. Graciously answered questions and handled conflicts. Worked efficiently with team of ushers to clean up the venue after each show. -
Cashier/ServerCaffè Rōm Mar 2015 - Aug 2015Downtown ChicagoResponsibilities: Brewed and served specialty coffee. Learned and remembered the names and orders of regular customers and established rapport. Cleaned dishes and kitchen, hauled trash cans multiple floors to the compacter, fulfilled opening and closing dutiesAchievements: Successfully completed Coffee 101 Cupping & Pairing training course with owner Jim Louras. -
CatererLevy Restaurants Aug 2012 - Aug 2013Highland Park, IlResponsibilities: Greeted attendees, offered assistance, and answered questions. Managed coat check when needed. Served all appetizers and meals to attendees in luxury atmosphere. Quickly set up dining areas for weddings, mitzvahs, and other special events. Bussed tables, washed dishes, cleaned all dining areas and kitchen after events
Laura Straw Skills
Laura Straw Education Details
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Intercultural Studies With Applied Linguistics Interdisciplinary -
Piano Performance, Music Theory
Frequently Asked Questions about Laura Straw
What company does Laura Straw work for?
Laura Straw works for Cornerstone Community Church
What is Laura Straw's role at the current company?
Laura Straw's current role is Creative People Person, Professional Control Freak..
What is Laura Straw's email address?
Laura Straw's email address is la****@****bal.org
What is Laura Straw's direct phone number?
Laura Straw's direct phone number is +131231*****
What schools did Laura Straw attend?
Laura Straw attended Moody Bible Institute, Merit School Of Music.
What skills is Laura Straw known for?
Laura Straw has skills like Leadership, Microsoft Office, Spanish, Public Speaking, English Grammar, Music Performance, Spanish Grammar, Event Planning, Social Media, Editing, Customer Service, Sales And Marketing.
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1krzyzanowski.com
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Laura Straw
Springfield, Il -
Laura Straw
United States1hotmail.com -
Laura Straw
Director Of Finance And Administration At Agate Housing + Services, Inc.Minneapolis, Mn1ststephensmpls.org
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