Laura Keyes Email & Phone Number

New Smyrna Beach, Fl, Us

Tallahassee, Fl, Us

New York, New York, Us

New York, New York, Us

Ormond Beach, Fl, Us

Navan, Co. Meath, Ie

As part of my work placement for college I completed 16 weeks in the Human Resources department in Meath County Council which is the elected administrative body that is responsible for local government in County Meath. I was placed in the training section. Their objective is to systematically assess needs in conjunction with the Performance Management Development System and provide the appropriate training, education and professional development to empower a skilled, productive, flexible human resource, capable of meeting evolving organisational needs.The training department was one of the busiest, fast paced sections within the office.During this time, I had a various range of responsibilities and duties. I was trained on the County Councils in-house database system which enabled me to access details about all employees, their training history, training requests, approved and requested leave and current and past posts. One of my responsibilities was to approve and reject employees training, exam and study leave that hadn’t previously been accepted by their line managers. I was solely responsible for the management of all 2016 PMDS – Performance Management and Development System, CPD- Continuous Professional Developments, PDPs – Personal Development Plan, End of Year Reviews and Mid-Year reviews,I was also responsible for updating employees completed courses and creating courses which are scheduled to be done soon and create a tracking report spreadsheet with details of everything.Generating training history reports of employees for any line managers who requested them was another one of my key responsibilities throughout my placement.General administration was a key role. Filing everything into the hard copy database, sending out gateway employees pay slips, posting employees certificates and training cards from completed courses, keeping a photocopy of everything as well as any other forms or letters which needed to be written and sent.

Amen is a small organisation based in Navan, Co. Meath. Amen Support Services Ltd. is a voluntary group, founded in December 1997, which provides a confidential helpline, a support and information service for male victims of domestic abuse. They also provide group meetings, one to ones, counselling and court accompaniment. The organisation campaigns for greater recognition and support services for male victims from political and statutory bodies and for the inclusion of men, men’s groups and men’s experiences in the formulation of relevant social policy and legislation.My responsibilities included:• Answering helpline calls• Assisted with the co-ordination of two national awareness campaigns. Also involved with the production of the organisation’s annual report.• Dealing with client queries and complaints both on the helpline and face to face. This may involve the reassurance of clients and displaying attributes of empathy and compassion.• Meet and greet with clients and professionals in advance of consultations with management. • Bank lodgements which would include processing and reconciling of client donations.• Assisting manager with payroll.• Updating the organisation’s Facebook and twitter accounts and organising relevant articles for placement on organisation’s website. It would be my sole responsibility to ensure the content was properly worded before uploading to sites.• General administration to include filing, postage and diary management. • Office Keyholder – As a long standing member of the team, I am a keyholder and am often responsible for the opening up and closing of the offices.• Regularly responsible for the management of the team of volunteers while the staff and management have been out of the office. • Co-ordinate training for staff and volunteers.• Raise awareness of the issues, needs and services available to male victims of domestic abuse and their children.

Digital And International Business

Bachelor'S Degree, Business And Technology

Fetac Level 5, Legal Studies, General

Leaving Certificate