- Follow end-to-end learning processes including needs assessment, learning plan, design, development, delivery and evaluation of primarily classroom learning- Collaborate with others including peers, subject matter experts and project managers, to clarify the learning needs- Design and develop new content, and enhance existing content in partnership with subject matter experts while leveraging business risk management program and system knowledge where applicable- Establish and maintain an effective working rapport with peers and management across divisions and departments - Manage the submission, tracking, and payments of incoming learning requests from Agricorp employees- Track learning budget information and send out quarterly and annual reports- Coordinate courses and workshops with external vendors

- Provide front-line contact to farmers regarding their business risk management programs. - Maintain program delivery, and customer file management systems. - Advise farmers on options for their business risk management and their next steps to maintain their accounts.- Provides answers or solutions to problems immediately, or redirect inquiry to appropriate department/resource for handling or more in-depth support. - Collaborates with others and internal teams in the interest of client service and fiscal responsibility.- Releases information as per Freedom of Information Act, while cognizant of confidentiality requirements and following protocols for obtaining declaration and consent

- Provided a high level of customer service via email, phone and throughdelivery of weekly boxed vegetables- Trained new staff in planting, harvesting, and processing of 150+ cropvarieties- Collaborated with Operations and Field Managers on crop planning forthe season- Wrote website content on how to process, store and cook organicvegetables to keep customers informed and engaged with the productsthey received

• Planted, tended and harvested 150+ varieties of vegetables for CSA style box program• Upheld a high quality of customer service during weekly produce deliveries and farmersmarket stand• Trained and managed a team of part-time labourers• Collected and inputted data regarding field layout, crop planning and crop rotation

Assisted graduate students with compiling research around food security, vulnerability and adaptation to climate change. This included analyzing and summarizing high volumes of scholarly articles and presenting the research in an organized and concise manner.