Laura Wagner Email and Phone Number
Laura Wagner work email
- Valid
Laura Wagner personal email
A customer-focused and performance-driven IT leader with a diverse background spanning various technical domains, I have a proven ability to work globally across operational teams to meet business and program objectives. A quick study, I enjoy the challenge of taking on diverse roles. I am a natural team builder and excel at transforming organizational strategy into operational realities; using data to drive automation and repeatable processes. My teams routinely deliver above and beyond by building the trust of the customers we serve through direct communication, a focus on positive user experiences, and most importantly, by delivering on our commitments. I have over 20 years of experience in strategic, operational and program management including large scale Product Management, Service Management, Transformation Program Management, Governance, and Software Delivery.
-
Executive Director – Global Head Of Unified Communications And CollaborationJllChicago, Il, Us -
Executive Director – Global Head Of Unified Communications & CollaborationJll Jul 2022 - PresentChicago, Illinois, United States
-
Senior Director & Global Platform Manager – Unified Communications & Enterprise Workflow SystemsJll Nov 2018 - Jun 2022Chicago, Illinois, United States
-
Infrastructure Director - Governance, Performance, And Infrastructure ProgramsCna Insurance Sep 2017 - Nov 2018Chicago, Illinois, United StatesDeveloped and implemented governance framework and formalized Service Management ITIL processes to ensure vendor partners met contractual obligations for delivery of services including financial commitments, service levels, and deliverables across the estate. Established service level management reporting and tracking. Provided oversight to project-based Infrastructure work requiring partner resources. Informed vendor contract negotiations and defined contract outcomes. Managed and reported on Infrastructure control/audit compliance. Product Owner for ServiceNow and Flexera responsible for enhancement prioritization and license management. -
Program Director - Infrastructure Transformation ProgramCna Insurance Mar 2015 - Aug 2017Chicago, Illinois, United StatesProgram Director for complex managed service transitions between several large infrastructure service providers which included the establishment of a new operating model and the development and implementation of new Service Management and Service Delivery processes. Responsible for all aspects of the transition, from RFP development through service establishment including contracting, onboarding, knowledge transfer across all IT towers, and transition to steady state support as well as implementation of the new operational and process changes. The program also delivered ServiceNow and Flexera and included incorporation of the new processes into the tool implementation. During this time, in close partnership with HR, I also ran CNA’s Internship and Rotational program, including recruitment, program execution, offer, and onboarding.
-
Application Development Director - Marketing, Billing & SalesCna Insurance Apr 2013 - Feb 2015Chicago, Illinois, United StatesManaged several functional and project teams in support of multiple business lines. Delivery lead for a large program that delivered a complete rewrite of CNA's external facing website, consolidating several external websites into one integrated and guided web experience including customer and agent self-service portals, targeted marketing capabilities, lead generation, and dynamic content. This was CNA's first in-house application made with mobile devices in mind.
-
Application Development Manager - MarketingCna Insurance Jan 2011 - Mar 2013Chicago, Illinois, United StatesManaged a small functional team and in partnership with our managed service providers delivered and supported solutions for CNA’s marketing team. Led implementation of an enterprise marketing automation solution, enabling connected and personalized real-time campaigns.
-
Various PositionsCna Insurance Jan 1999 - Dec 2010Various roles of increasing responsibility in application development, quality assurance, and project management. Key experiences include as lead developer on implementation of an internal application for tracking and maintaining IT assets (an early CMDB type tool) which was the first java framework-based application delivered at CNA. Project manager for CNA’s initial managed services transition responsible for successful transfer of ownership across all application development business lines to multiple outsource providers.
Laura Wagner Education Details
-
Computer Science
Frequently Asked Questions about Laura Wagner
What company does Laura Wagner work for?
Laura Wagner works for Jll
What is Laura Wagner's role at the current company?
Laura Wagner's current role is Executive Director – Global Head of Unified Communications and Collaboration.
What is Laura Wagner's email address?
Laura Wagner's email address is la****@****jll.com
What schools did Laura Wagner attend?
Laura Wagner attended Loyola University Chicago.
Who are Laura Wagner's colleagues?
Laura Wagner's colleagues are Michael Post, Joey Milar, Daniel Grega , Mba, Ewan Smith, Swati Chaturvedi, 史思男, Magdalena Nedza.
Not the Laura Wagner you were looking for?
-
-
1kienbaum.de -
Laura Wagner
Security Specialist, Sfpc | Human Resources | Visual Communications & Digital MultimediaUnited States -
Laura Wagner
Greater Sacramento3yahoo.com, sutterhealth.org, sutterhealth.org10 +153078XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial