https://linktr.ee/wesprayupvc

General Manager and Sales Manager of West Valley, a fast developing localised security partnership that specialises in alarm response and keyholding.

* A major contributor to the successful opening of John Lewis at the Trafford Centre.* Recruitment team member performing presentations and individual assessments.* Train, develop and motivate newly recruited partners from various career backgrounds to complete a strong team of 80.* Liaise with buying office at all levels and area managers with regard to staff training, stock, layouts and effective merchandising.* Work effectively as part of the management team to implement strategic business plans in order to raise profile and profit for departments and branch as a whole.* Conduct quarterly partner performance and behavioural reviews in order to recommend salary levels and career development. Also to hold disciplinary hearings.* Ensure adequate and appropriate staffing levels meet pattern of trade and operational demands.* Maintain awareness of the competition trading climate and business performance and use this to drive improvement and enhance sales within a department turnover of £16mAchievements;* Appointed member of customer service focus group for both Cheadle and Trafford branches.* Nominated for Customer Service Manager of the Year Award.* Created a business plan for the Fashion Advice team that helped deliver £10,000 per week in sales* Designed and managed a specialist project to rejuvenate Shoes and Lingerie and drove sales to +15% on previous years.* Planned, managed and presented Fashion Shows for corporate clients working alongside sponsors such as Smooth fm, Palace Manchester, and Key 103.

* Youngest appointed trainee section manager amongst applicants of greater maturity and of mostly graduate level.* Worked on a variety of departments alongside management of all levels and experienced sales partners.* Experienced selling at first hand together with the challenges of resolving customer complaints.* Co-organised various Events Days.* Chaired monthly trainee meetings.