Laura Whitton Email and Phone Number
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Laura Whitton personal email
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I love to learn. Perhaps I'm quirky that way, but I love expanding my knowledge and treading down the path that creates. The path, whether it be rocky, well-paved, curvy, calm, along a lake, or with roots jutting out from beneath my feet, will always lead me somewhere new, interesting, and exciting. Or scary. Let's be honest, those paths aren't always idyllic at their final destination. But the journey to get there is awfully fun, isn't it?I'm a passionate learner and teacher. I love to create content and customizing it to be captivating, engaging, and anything but typical. I love color and graphics. I love being able to take an idea or an end goal and form something truly amazing.I love the journey of making something of my own that others can use to their advantage to better themselves and their careers.I am skilled in identifying gaps in training and modifying existing methods to account for the deficiency. Between analyzing metrics and connecting with those who utilize the information that was presented, I strive to ready those being trained for success within their job function. I am a go-getter and a go-to for comprehensive, efficient, and visually appealing content for the purpose of facilitation or e-Learning delivery. I pride myself on striving for more every day. Let's connect!
Sequel Med Tech
View- Website:
- sequelmedtech.com
- Employees:
- 396
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Manager, Instructional Design, Clinical ProductSequel Med TechDerry, Nh, Us
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Manager, Instructional Design, Customer CareSequel Med Tech Apr 2024 - PresentManchester, Nh, Us
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Manager, Global Customer Success TrainingOptos Jun 2023 - Mar 2024Dunfermline, Scotland, Gb• Leads the development of new hire content for the field Sales organization• Identifies opportunities for updating training roadmaps for heightened learning retention• Drove and led the overhaul of existing onboarding and quarterly new hire training agendas and associated content• Serves as the LMS Admin throughout the identification and implementation process• Creates and updates customer-facing and internal documentation to support use of devices and software• Works collaboratively across the organization to build presentations, project plans, and training videos• Composes scripts and visual cues for training video production• Leads facilitation of new hire training content for field Sales and Regional Product Specialists -
Instructional Design ManagerInsulet Corporation Jan 2023 - Jun 2023Acton, Massachusetts, Us -
Sr. Learning And Development Education SpecialistInsulet Corporation Nov 2019 - Jan 2023Acton, Massachusetts, Us• Works with management to identify training needs and gaps that exist based on quarterly quality reviews of all representatives• Collaborates with Subject Matter Experts to ensure accuracy of training materials being developed or modified ahead of scheduled training• Creates standardized training formats and templates to ensure consistency throughout the Customer Care organization• Develops and modifies Work Instruction Documents to reflect current processes for representatives to have comprehensive details pertaining to their everyday work functions• Creates e-Learning courses using Articulate Storyline, Articulate Rise, and Vyond to be used by the business for refresher trainings and up-trainings for existing representatives• Facilitates trainings virtually and face-to-face for new hires and current representatives requiring up- or cross-training• Creates business-wide communications regarding process changes, product changes, process reminders and system enhancements• Functions as the admin for the Customer Experience LMS: Allego
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Technical Training SpecialistCigna Oct 2017 - Nov 2019Bloomfield, Ct, UsCreate training roadmaps and curriculum for new hire training, uptraining, and cross-training within Service Operations.Create knowledge checks and course assessments to ensure knowledge was obtained in accordance with the course objectives.Maintain existing curriculum to ensure all updated policies and procedures are reflected.Self-taught in TechSmith Camtasia and Articulate Storyline to create eLearning modules to accompany curriculum items as well as assist other teams with videos and eLearnings as needed.Facilitate trainings virtually and face-to-face for new hires and current employees needing uptraining or cross-training.Identifies and bridges gaps in training curriculums to ensure employee success within his/her job function.Receives high scores on feedback surveys regarding training facilitation. -
Eligibility SpecialistCigna Sep 2014 - Oct 2017Bloomfield, Ct, UsMaintained customer demographics and eligibility by utilizing manual techniques as well as working fallout reports. Served as a mentor for new hires and as a Subject Matter Expert (SME) for current employees within the Individual and Family Plans department.Maintained and created Standard Operating Procedures based on business need.Worked as part of a small team to develop a department-wide auditing process.Assisted with facilitating team work by generating and assigning fallout reports.
Laura Whitton Skills
Laura Whitton Education Details
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Manchester Community CollegeLiberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Laura Whitton
What company does Laura Whitton work for?
Laura Whitton works for Sequel Med Tech
What is Laura Whitton's role at the current company?
Laura Whitton's current role is Manager, Instructional Design, Clinical Product.
What is Laura Whitton's email address?
Laura Whitton's email address is la****@****pod.com
What is Laura Whitton's direct phone number?
Laura Whitton's direct phone number is (212) 785*****
What schools did Laura Whitton attend?
Laura Whitton attended Manchester Community College.
What skills is Laura Whitton known for?
Laura Whitton has skills like Customer Service, Data Entry, Administrative Assistants, Outlook, Microsoft Excel, Microsoft Word, Microsoft Office, Access, Standard Operating Procedure, Presentation Skills, Training And Development, Interpersonal Skills.
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