• Scheduled reservations and logged customer complaints and concerns with meticulous attention to detail.• Ensured accurate input of trip data, contributing to operational efficiency.• Adhered strictly to company policies and procedures, maintaining high standards of service and compliance.• Managed inbound and outbound calls, providing prompt and effective customer service.

● Managed applications, initiated background, and cross-check references.● Review all applications for Tech and Non-Tech positions which include, Product managers, marketers, administrative Associates, medical assistance, help desk technicians, Database developers, Software developers, and engineers, and stack ranked candidates based on skills needed for the requirements of the position.● Support employer branding initiatives.● Assess candidate’s information includes resumes, and contact details using Lever (ATS).● Responsible for conducting end-to-end recruitment processes, from reviews to closure. ● Scheduling a high volume of interviews, coordinating all details of the interview.● Manage the onboarding task in the applicant tracking system and background checks in lever.● Ensure that all background checks, drug screens, and onboarding documents are processed and completed timely.● Utilize onboarding systems: HRIS, share points, and excel.● Host candidates during their onsite interviews and handle orientation of new employees● Processing status/pay rate changes, and contract extensions

• Managed data dependably in an environment of constant change • Posting open positions to job boards• Scheduling interviews across departments• Creating offer letter• Maintain interview and hiring records• Greeting guests and clients in a positive and professional perception of the company• Computing and coding of travel expenses (local or international) for approval• Preparing request for proposal, Maintained electronic and hard copy file system • Ensured reception area and conference rooms were always kept clean and presentable• Answering and returning telephone calls, maintained strict confidential information• Provided administrative support for employees, coordinated weekly meetings, reserved conference rooms • Tracked and maintained office supplies and worked with outside vendors