Laura Ames Email & Phone Number

Chicago, Illinois, United States

-Performs standard analytical tests on water samples obtained from source water, purificationplants, and distribution systems to detect and determine relevant characteristics ~~pH level, chlorine residue, turbidity, ammonia, threshold odors, radioactivity, fluoride concentration-Analyzes materials used in treating water at filtration plants (blended phosphate, aluminumsulfate, hydrofluosilicic acid) to ensure conformance with product specifications and safetystandards-Calculates, analyzes, and interprets test results-Prepares reports on the status and results of testing projects-Maintains laboratory equipment, materials, and instrumentation in conformance with acceptablelaboratory standards-Working knowledge of LIMS Titian (ATL)

- Proficient on the following Wet Chemistry methods: Total Suspended Solids, Chemical Oxygen Demand, Soluble Chemical Oxygen Demand, pH, Carbonaceous Biological Oxygen Demand, Total Dissolved Solids, Total Organic Carbon, Ammonia, Total Kjeldahl Nitrogen (Standard Method 22nd Edition)- Proficient on the following Microbiology analyses: Colilert Presence/Absence, Colilert Most Probable Number, Fecal Coliform by Quanti-Tray, and Heterotrophic Plate Count - Assisted in the development of Total Kjeldahl Phosphorous (EPA 365.4) method, including Standard Operating Procedure (SOP) development, various troubleshooting, and final approval - Knowledge of operation and basic maintenance of laboratory equipment including Hach Lachat, spectrophotometers, pH meters, TOC analyzer (Aurora 1030), digestion blocks, pipettes, incubators, and automated Dissolved Oxygen (DO) probe- Preparation of necessary Quality Assurance/Quality Control charts and graphs for all analyses completed, as well as performs quality control on all laboratory equipment and media- Assisted in ordering, receiving, and proper storage of routine lab reagents, equipment, and other stock supplies as well as the maintenance of safety data sheets (SDS)- Performed data review on colleague’s data packages - Working knowledge of Laboratory Information Management System (LIMS) Sapphire - Completed daily laboratory tasks such as recording temperatures, splitting of wastewater samples, calibration of equipment, and proper sanitation and housekeeping - Assists in annual Standard Operating Procedure (SOP) method revision

Phoenix, Arizona, United States

- Proficient on the following Wet Chemistry analyses: Total Suspended Solids, Chemical Oxygen Demand, Soluble Chemical Oxygen Demand, pH, Carbonaceous Biological Oxygen Demand, Biochemical Oxygen Demand, Total Organic Carbon, Total Dissolved Solids (Standard Method 22nd Edition) - Proficient on the following Microbiology analyses: Colilert Presence/Absence, Colilert Most Probable Number, Fecal Coliform by Quanti-Tray, and Heterotrophic Plate Count - Currently training on Ammonia and Total Kjeldahl Nitrogen methods- Preparation of necessary Quality Assurance/Quality Control charts and graphs for all analyses completed, as well as performs quality control on all laboratory equipment and media- Assisted in ordering, receiving, and proper storage of routine lab reagents, equipment, and other stock supplies as well as the maintenance of safety data sheets (SDS)- Performed data review on colleague’s data packages - Working knowledge of Laboratory Information Management System (LIMS) Sapphire - Completed daily laboratory tasks such as recording temperatures, splitting of wastewater samples, calibration of equipment, and proper sanitation and housekeeping - Assisted in annual Standard Operating Procedure (SOP) method revision - Knowledge of operation and basic maintenance of laboratory equipment including spectrophotometers, pH meters, TOC analyzer, digestion blocks, pipettes, incubators, and automated Dissolved Oxygen (DO) Probe.

- Assisted with receiving samples – verifying COCs, taking receipt temperatures, labeling bottles, organizing walk-in, and processing COC into LIMS- Processed test results from subcontract laboratory analysis in Laboratory Information Management Systems (LIMS)- Completed sampling projects such as Boron pour off and preservation, biomonitoring pour off, and bottle kit preparation- Recorded daily temperatures of coolers, and completes daily IR thermometer check- Completed daily field read data, outside laboratory sample acknowledgements, and chain of custody (COC) review- Assisted Environmental Quality Specialist with tasks such as Annual NELAC Laboratory Survey, Lake Pleasant data reporting, 91st Avenue H2S airbag data, and exceedance notifications

Tempe, Arizona, United States

Kirksville, Mo

- Assisted with all front of house activities: preparing, cooking, and plating food, waiting on guests, running food/drink items, helping bus tables, run cash register, taking phone orders, and other tasks as needed- Managed the cash register and delivery driver pouches during shift changes- Trained new staff members of all positions (servers, drivers, and dishwashers)

Kirksville, Mo

- Assisted clients, who are victims of domestic violence and/or sexual assault, in case management, goal setting, resource referrals, and general support- Provided legal advocacy to clients in terms of completing Orders of Protection, obtaining legal options, coordination between law enforcement and prosecutors, and attending court- Helped maintain shelter coverage as needed to meet staffing levels, and answering the 24/7/365 crisis hotline- Prepared direct service and billing documentation for all services provided

Kirksville, Mo

- Responsible for ordering and maintaining stock in the Art and Hobbies department- Processed shipments to ensure product availably for customers- Recommended merchandise based on customer’s needs- Displayed appropriate signage for weekly sales promotions - Operated a cash register and knowledge of return/exchange policies

Fort Myers, Florida Area

-Performed a variety of analytical determinations, physical measurements, and bacteriological assays on treated and untreated wastewater, as well as surface and well water. **Total Suspended Solids, Total Dissolved Solids, Nitrate, Fecal Coliforms, Total Coliforms, Carbonaceous Biochemical Oxygen Demand, Conductivity, pH-Prepared chemical reagents/standards and bacteriological media-Entered daily data pertaining to work assignments into data management system-Utilized laboratory instrumentation and other equipment as related to work assignments

Cape Coral, Fl

-Worked cash register processing sales and returns-Assisted customers with all questions and advice (dog food selection, new animal help, etc.)-Completed tasks related to stocking, merchandising, and other general store tasks

Rock Island, Il

-Receiving, verifying, and processing prospective student inquires from the territory assigned -Entering prospective student data from inquiry cards obtained through various on and off campus events-Escorting individuals or groups around campus, on campus tours, or to places of interest-Supporting admissions office with large on-campus visit events-Maintaining a professional, enthusiastic and friendly public relationship to those who contact the Office of Admissions-Assisting with mailings and other admissions projects as needed-Working knowledge of the Colleague (by Ellucian) database

Schaumburg, Il

-Assisted in creating a fun & safe environment during Family Hours-Ensured Aquatics Team Members provided a safe and friendly environment for the Member-Completed and documented daily inspections to ensure pool area cleanliness and safety (chemical check, capacity counts, lifeguard rotation schedule, etc.)-Assisted in managing & supporting all Aquatics Department Team Members-Provided exceptional customer service to meet the Members' needs and expectations-Assisted in training team members through shadowing, direction and feedback of guard critiques-Lead group, private and semi-private swim lessons to all ages and ability levels-Created a fun and inviting learning environment to ensure a positive member experience-Provided a safe, clean and organized pool area-Built strong relationships with participants and continually recommended classes based on skill levels

Wood Dale, Il

-Performed laboratory tests and analyses, including biochemical oxygen demand, chlorine, pH, total and suspended solids, volatile solids, and fecal coliforms in order to establish plant operational parameters and meet EPA regulations-Shadowed the daily operations and maintenance of the wastewater plant and lift stations, to insure the City's compliance with state and federal regulations-Assisted in keeping detailed records of all operations, including daily equipment checks, chemical usages, preventive maintenance, a daily log, and records required by state regulatory agencies

Davenport, Ia

-Assisted the Manager of Farmer services in providing the best support to our farmers-Organized and managed farmer information-Working knowledge of Ag Leader SMS farm mapping software-Assisted the Data Operations manager in building scaleable data operations-Gained experience of working with a startup company

Master Of Science - Ms, Environmental Studies

Graduate Certificate, Geographic Information Systems (Gis)

Bachelor’S Degree, Environmental Studies, Geology, Geography

Activities and Societies: Epsilon Sigma Alpha service sorority member, Udden Geology Club, Admissions Ambassador-Double Majoring.

High School