Laura Sargent Email & Phone Number

Expert IT Program/Project Director in global, complex, data-centric environments. Cross functional team leader able to translate customer needs and financial goals between IT-speak and Business-speak; bridging these two groups to develop the people, processes and technology required to deliver services to the Business. Exceptional strategic planner, troubleshooter, and change manager; creating stable systems, best practices, reliable processes, and sustainable operations for organizational effectiveness. Competencies: Service Delivery Management ● Negotiations and Planning ● Request for Proposal (RFP) Development ● KPI’s and Metrics Design ● MS Visio and MS Project ● Systems Development Life Cycle (SDLC) ● Project & Program Management ● Organization Change Management ● Situation Analysis & Remediation ● Cost/Budget/Forecasting ● Governance/PMO ● Policy and Process Development ● Workflow Diagrams ● FDA/GxP Validated Projects ● Stakeholder Management ● Escalation Management ● Portfolio Management ● Team Management ● Process TransformationIndustry Experience: Social Media, Data Analytic Software, Biopharmaceutical, Information Technology, Medical Equipment, Biotechnology, Law & Brokerage Houses, Game Software, Security Analytic Software, Government, Oil and Gas, Multi-Media News, Retail and PC Manufacturing.

Listed skills include Program Management, It Service Management, Itil, Business Process, and 42 others.