Laura S.

Laura S. Email and Phone Number

Sr. Manager, Entertainment Contracts and Licensing @ Universal Orlando Resort
Orlando, FL, US
Laura S.'s Location
Greater Orlando, United States, United States
Laura S.'s Contact Details

Laura S. work email

About Laura S.

Certified Project Management Professional (PMP) with years of experience in diverse corporate environments. Highly skilled in identifying needs, and delivering solutions in collaboration with my teams, partners, and stakeholders. Champion of Diversity & Inclusion promoting cultural diversity and understanding. I thrive in dynamic settings where creativity and precision intersect, ensuring seamless execution of projects that captivate audiences. Throughout my career, I've honed my skills in collaboration with teams, partners, and stakeholders, navigating complex challenges to achieve successful outcomes.Combining strategic vision with hands-on experience, I bring a unique perspective shaped by real-world encounters in the live entertainment industry. Let's connect to explore how we can collaborate to bring unforgettable experiences to life.

Laura S.'s Current Company Details
Universal Orlando Resort

Universal Orlando Resort

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Sr. Manager, Entertainment Contracts and Licensing
Orlando, FL, US
Website:
universalorlando.com
Employees:
12174
Laura S. Work Experience Details
  • Universal Orlando Resort
    Sr. Manager, Entertainment Contracts And Licensing
    Universal Orlando Resort
    Orlando, Fl, Us
    View
  • Universal Orlando Resort
    Sr. Manager, Entertainment Contracts & Licensing
    Universal Orlando Resort Aug 2023 - Present
    Orlando, Florida, Us
    •Provided senior-level oversight for Universal Orlando's Entertainment contracting and licensing approval processes, ensuring compliance and strategic alignment with organizational objectives.•Led a cross-functional team to ensure critical milestones were met, consistently delivering projects on time and within budget while proactively monitoring risks and improving process efficiency.•Developed and maintained strategic partnerships with Marketing and Intellectual Property owners, utilizing high-level tact and diplomacy to manage licensing approvals and ensure cohesive, timely project execution.•Oversaw day-to-day licensing approvals for Entertainment offerings, ensuring all aspects met brand and legal requirements, and coordinated seamless workflows between Entertainment and Marketing teams.
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  • Universal Orlando Resort
    Program Manager
    Universal Orlando Resort Sep 2022 - Aug 2023
    Orlando, Florida, Us
    •Led and enabled the team to deliver more than 1200 individual marketing tactics in all mediums and markets worldwide. •Responsible for trafficking broadcast and paid media assets including SIF, CTV and paid social. •Implemented projects with PMO structure to optimally identify, vet, approve, resource, and timely complete projects.•Devised and ensure compliance of project management processes, tools, metrics, and policies to support productivity, quality, and process improvement.•Created project plans, assembled teams, and aligned projects to enhance revenue and stimulate operating margin by providing support to business unit strategic goals.
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  • Universal Orlando Resort
    Senior Marketing Project Manager, Marketing
    Universal Orlando Resort Sep 2019 - Sep 2022
    Orlando, Florida, Us
    • Develop project plans and timelines for social media, online videos, digital, and TV projects that target B2B, B2B2C, and B2C.• Successfully secure all program deliverables at key milestones and facilitating communications to leadership for all initiatives under my portfolio – an average of 30 – 40 projects. • Effectively manage client and vendor relationships consistently meeting deadlines and budget. • Advise upper management on any impacts to scope, time, and budget. Manage risks and execute mitigation plans.
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  • Universal Orlando Resort
    Project Manager, Intellectual Property (Ip) Partnership
    Universal Orlando Resort Mar 2015 - Sep 2019
    Orlando, Florida, Us
    • Acted as a consultant for each IP within the organization and provided solutions and recommendations for positioning requests. • Set and met goal of 95% of goal deadlines.• Advised global theme parks of any opportunities developed and used negotiation skills and techniques with senior level members of organizations to gain approval on creative content. Including real time engagement approvals for in-park intellectual properties.• Facilitated internal training to build in-house expertise, partnership awareness, and staff confidence. ions to gain approval on creative content.
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  • Universal Orlando Resort
    Sales Coordinator
    Universal Orlando Resort Oct 2012 - Mar 2015
    Orlando, Florida, Us
    • Led training for over 2,000 front-line agents, consisting of product knowledge, guest services, sales cycles, and retention techniques.• Executed strategies, sales, campaigns, and marketing to meet sales goals and budgets• Led training for over 2,300 front line agents in 2014, consisting of resort knowledge, guest service and ticket products.
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  • Universal Orlando Resort
    Guest Services Senior Coordinator
    Universal Orlando Resort Feb 2010 - Oct 2012
    Orlando, Florida, Us
    • Assisted guests with concerns and questions promptly, professionally, and discretely.• Empowered to reverse negative situations brought by guests and turn them into positive memories and collect feedback
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  • Walt Disney World
    Character Attendant
    Walt Disney World May 2008 - Dec 2017
    Lake Buena Vista, Florida, Us
    Working to ensure the safety and efficiency of meet and greets of character locations at the Walt Disney World Resort. Provide guests with superior customer service and facilitating character interactions.
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Laura S. Skills

Hospitality Customer Service Tourism Sales Training Teamwork Time Management Leadership Microsoft Office Entertainment Microsoft Word Hotel Management Powerpoint Social Media Facebook Social Media Marketing Hospitality Industry Outlook

Laura S. Education Details

  • Global Outreach Virtual Edu.
    Global Outreach Virtual Edu.
    Public Relations/Marketing
  • Sinclair Community College
    Sinclair Community College
    Associate Of Arts - Aa

Frequently Asked Questions about Laura S.

What company does Laura S. work for?

Laura S. works for Universal Orlando Resort

What is Laura S.'s role at the current company?

Laura S.'s current role is Sr. Manager, Entertainment Contracts and Licensing.

What is Laura S.'s email address?

Laura S.'s email address is la****@****ail.com

What schools did Laura S. attend?

Laura S. attended Global Outreach Virtual Edu., Sinclair Community College.

What are some of Laura S.'s interests?

Laura S. has interest in Diy, Photography, Theme Park Insider, Reading And Writing, Learning And Development, Travel.

What skills is Laura S. known for?

Laura S. has skills like Hospitality, Customer Service, Tourism, Sales, Training, Teamwork, Time Management, Leadership, Microsoft Office, Entertainment, Microsoft Word, Hotel Management.

Who are Laura S.'s colleagues?

Laura S.'s colleagues are Brett Stone, Enid Franqui, Siham Elbouffi, Loren Schuster, Ryan Mclendon, Jillian Chance, Ethan Wheeler.

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