Laura Stone Email & Phone Number

Texas, United States

Fort Worth, Texas

Fort Worth, Texas

•IT Infrastructure server/storage asset procurement. Established consolidated ordering process for all US DataCenter server/storage assets to improve process flow. Processed orders via Ariba, assuring correct financial coding and approval flow. Tracked in detail from initiation to delivery at destination. Informed vendors when large orders were in process, when fully approved, followed by tracking order status and updating all involved AIG parties (PM's, hardware services, mailroom, buid teams) of incoming equipment, including quantity, configuration, serial #’s, carrier tracking information, delivery data, and received in SAP to release payment to vendors.•Maintained extended support/maintenance on server/storage assets. Processed annual maintenance renewals for global Dell servers and US based Fujitsu, IBM, and Oracle servers out of warranty (approx 4,500 devices) Intense manual validation required for all renewals. Utilized inventory in Service Now and vendor purchase/warranty information reports. Engaged UNIX and Wintel teams to validate.•Inventory clean-up. Through maintenance renewal investigations, discovered significant issues with the database. Informed Wintel/Unix teams of issues and initiated investigations/corrections.

Coppell, Tx

•Telecom/Network invoice analysis and Vendor management. •Submit billing issues to vendors and schedule regular status inquiries until resolution is reached.•Maintain accurate inventory of all voice and data circuits, phone lines and numbers. •Manage all wireless devices: Blackberry’s and aircards.•Manage roll-out of GOOD technology.•Manage Intercall Teleconference and web-meeting service. •Order/Disconnect circuits as needs of the business change. •Identified unused circuits, devices, and implemented other cost saving measures which resulted in annual savings of over $1.49M. Received IT Superstar Award Q1 2012 for this achievement.•Utilize MS Excel, Word, PowerPoint, Calendar, Outlook, EchoSign, AT&T Business Direct, Verizon Enterprise Center, and PeopleSoft.

•Telecom/Network/Desktop invoice analysis and management. •Submit billing issues to vendors and schedule regular status inquiries until resolution is reached.•Prepare annual Infrastructure expense, maintenance, and capital budget, and update quarterly forecasts.•Maintain accurate inventory of all voice and data circuits, phone lines and numbers. •Manage all wireless devices: Blackberry’s and aircards. •Order/Disconnect circuits as needs of the business change. •Prepare and submit Capital Expense Requests as needed.•Serve as Disaster Recovery Coordinator for Telecom for annual DR simulation event.•Maintain accurate System Documentation as well as approved Telecom Policy and Procedures.•Prepare and submit monthly telecom metrics for System usage levels, downtime, Service Level Agreements, as well as Key Performance and Risk Indicators.•Identified unused circuits, devices, and implemented other cost saving measures which resulted in annual savings of over $300K.•Utilize MS Excel, Word, PowerPoint, Calendar, Outlook, Doc-Link, AT&T Business Direct, Verizon Enterprise Center, FRx WebView/Forecaster.

Established a franchise dealership in the Dallas, Texas area selling gooseneck horse trailers with living quarters. Economic conditions resulted in dissolving the business.

•Managed internal Lucent telecom services: cell phones, wireless data cards, pagers, and calling card accounts, utilizing major carriers including Sprint, Verizon Wireless, and AT&T. Responsible for $6M annual budget •Responsible for vendor management, ordering, budgeting, usage/plan/cost analysis, and plan optimization resulting in $2M savings annually•Interfaced with all levels of management, supplying a variety of communication needs •Utilized MS Excel, Word, PowerPoint, Calendar, Outlook, TASS, and vendor billing interfaces

•Supported the VP and his Directorate on all global budgets, projects and HR related issues: staffing, on-roll, off-role, promotions, payroll issues, job postings, rewards/recognition programs, and internal training initiatives.•Coordinated highly confidential activities including global annual performance reviews, forced management layoffs, and gathered global project data for analysis and metrics compilation for VP presentations. •Coordinated weekly meetings with VP directorate, and all planning and arrangements for global face-to-face meetings, town halls, and world-wide organization conference calls. •Worked closely with all levels of management and non-management. •Utilized PeopleSoft, Business Objects, e-Comp, OCI, and MS Excel, Word, PowerPoint, Calendar and Outlook as major tools for job requirements.

•Responsible for development and coordination of all global budget and headcount exercises for CIO-Operations.•Team leader of five regional analysts, analyzed monthly budget reports and initiated research and corrective action for misdirected charges. •Lead cost reduction initiatives of personal services (cell phones, pagers, home phone lines, etc.). •Coordinated weekly staff meetings, prepared monthly project status reports, and maintained accurate headcount reports for entire division. •Utilized MS Excel, Word, PowerPoint and Outlook as major tools for job requirements.

Desktop and Server support for Lucent Technologies, Maitland, FL.

Maintained and supported corporate wide UNIX/NT network.