Laura Storm Email & Phone Number

Meriden, Connecticut, United States

Shelton, Ct

Contact vendors for quotes for non-product purchases. Submit purchase requests for non-product purchases in SAP.Contact vendors for delivery information on non-product purchases.Process invoices in SAP for non-product items.

Shelton, Ct

Key Projects:MS SharePoint Intranet Migration: Managed migration of company-wide intranet to Microsoft SharePoint platform. Worked with VP of Marketing to develop new look-and-feel and more intuitive design. Assisted with the development of marketing strategies to promote new site globally. Worked with product managers to build and maintain department sites, developed user manual, trained users, and maintained content. Finished migration on time and on budget.Primavera Implementation: Led the global project team during the implementation of this web-based enterprise management system. Worked with the R & D team to analyze existing business processes, collect data and build functional specifications. Worked with vendor to customize software. Developed user manual and trained users. Finished on time and on budget.Globalization of Company Website: Met with Managers in Europe and gathered specifications to build country-specific websites, developed functional specifications, worked with vendor to develop end product, trained content managers. Finished on time and on budget.Qualifications:Managed global IT projects in an enterprise environment.Experience working with tools such as MS Project and Visio to create and manage project plans.Created and maintained all documentation related to a project, from initiation through project delivery.Knowledge of project management best practices such as PMBOK. Experience leading global teams and managing contracted employees.Experience with content management.Skilled at writing user manuals and training users on new products.

Wilton, Ct

Managed and developed the centralized Sales Support Administration group, which included Sales Administrators, Customer Care Representatives, Inside Sales Representatives and Order Administration.Responsible for recruitment and training of department employees.Ensured personnel provided all necessary administrative assistance to the sales force and customers, while maintaining adherence to department guidelines.Helped enforce GSA compliance by monitoring the quotations produced by the sales force.Established departmental procedures and tools to provide efficient and quality service to customers and satisfy all requirements for internal departments.Planned, directed and developed operational goals and objectives to ensure services were responsive and appropriate for departments, divisions and customer needs.Ensured entire department was trained and counseled in technical and personal development areas.Developed procedures to meet ISO requirements and maintained department manual.Coordinated communication and interacted with other departments/divisions/groups.