Laura Aubrey Email & Phone Number

San Francisco Bay Area

IOR Destination Services provides stability and support during the relocation process to ease the transition and enable employees and their families to settle in, adapt, and thrive in their new communities and roles.* Perform initial consultation with international and domestic assignees to review their program and identify requirements and preferences..

Sunnyvale, CA

Managed an 11-person team comprised of hardware writers, editors, illustrators, and contractors in multiple locations and worked with the leadership team on budget and resource planning.* Served as program manager for a writing assistant evaluation project culminating in the licensing of Congree Authoring Server, an electronic style guide for integration.

Sunnyvale, CA

• Managed a team of eight editors for one year; after a reorganization, managed a team of four editors and two illustrators. * Developed a standard editing request practice to track assignments and ensure all requests.
• Acted as the Quality Management System (QMS) representative for TL9000 certification for our Sunnyvale site; became a certified internal auditor as well as the process map owner; created and provided annual TL 9000.
• Opened requisitions and purchase orders for various staff and projects; tracked invoices and accruals.

Sunnyvale, California, United States

• Served as program manager for a proof-of-concept project that provided an architected and curated information experience for customers, with information from various teams.
• During a reduction in force (RIF), created a new 120-page process guide for deploying content.
• Managed requirements and execution of OEM technical content rebranding initiatives for partners. Coordinated workflow and delivered finalized files as the single point of contact between business group NPI, partner.
• Set up, configured, and administered multiple SharePoint collaboration sites.
• Tracked illustration contractors, work, and schedules.

Cupertino, CA

• As Writing Manager:
• Managed 4 technical writers working on web and print-based documentation for 6 software products.
• Ordered and managed hardware, software, equipment, and supplies.
• Worked with the group manager on roadmaps, budget and resource planning, and internal reviews.
• Wrote and assisted with documentation and indexing, as needed.
• Implemented new standardization processes by facilitating seminars with staff and contract writers.

Cupertino, CA

• Worked closely with development teams to plan, write, edit, test, and revise comprehensive documentation. Tested onscreen documentation and filed bugs in Radar.
• Developed and wrote 1600+ pages of documentation for Final Cut Pro
• Assisted in documenting and indexing DVD Studio Pro, Soundtrack, and LiveType

Cupertino, CA

• Developed documentation plans, organized and wrote documentation, and created online help, tours, tutorials, and text files, with awareness of the end-user.
• Created, wrote, and updated print and online end-user documentation for products including Final Cut Pro, iMac, Apple Studio Display, and Newton OS hardware and software.
• Acquired background materials and knowledge through research and interviews, coordinated schedules with the project and production teams, and attended cross-functional team meetings.
• Worked with usability testers to test and refine documentation.
• Collaborated with other writers to develop cohesive documentation strategies within product lines.

Cupertino, CA

• Wrote user documentation for an internal CD-ROM drive and two monitors.
• Managed and coordinated the revision of multiple hardware user guides.

Laurel, MD

• Performed general reference duties and supervised the weekly gathering and reporting of library statistics.
• Redesigned the reference procedures manual for library staff.
• Automated the tracking system for subscribers of online database services.
• Coordinated a team participating in the library strategic planning process.

Virtual

Wrote reviews of reference books in the earth and environmental sciences for this national library journal.

Bethlehem, PA

• Performed general reference duties and provided specialized services for science and engineering subjects.
• Worked closely with faculty and staff on a regular basis to develop class- and subject-specific research and user guides and bibliographies.
• Taught 30+ library research classes and workshops on the use of computerized resources
• Created an in-house database to manage 150+ documents.
• Coordinated the reference documents electronic bulletin board over the campus-wide network, answering 50+ questions per week.
• Programmed and implemented 2 computer-assisted instruction programs for index selection.

Bethlehem, PA

Taught the course, “Computer Applications in Libraries,” involving lectures and hands-on training.

Mapw, Master Of Arts, Professional Writing

Mls, Master Of Library Science

Bs, Geology