To quote Linda Naiman and similarly others, “Creativity is the act of turning new and imaginative ideas into reality. Creativity is characterized by the ability to perceive the world in new ways, to find hidden patterns, to make connections between seemingly unrelated phenomena, and to generate solutions. Creativity involves two processes: thinking, then producing.” Experienced CREATIVE Leader recognized for transforming SaaS Operations and optimizing Customer Success for Cisco’s top recurring revenue portfolios. What lights my fire is pulling together brilliant minds from cross-functional organizations to create a full 360 degree view and develop a strategic direction for continuous improvements based on a data-driven analysis that result in highly impactful changes to how we operate. What keeps it lit is knowing through the work we produce, we are changing the culture of our team in a direction that makes the experience of our customers and partners. I believe in giving to the community in which you are living and growing the next generation of youth to continue to change the world. I believe every member of the team has critical skills and experience that make them valuable and our goal as leaders is to tap into that, give opportunities to grow it and inspire it. I grew up in Program Management, Product Management and Operations for Software and Hardware Development. I thrive in high energy environments where leadership, creativity and inspiration are pushed beyond known limits. Have 27 years of experience in the high tech telecom industry and open to new industries and new opportunities.