My passion lies in helping support businesses through a period of growth or change. With a very hands-on approach I can quickly implement strategy and ideas to move the business forward – without the need for recruiting a full-time employee. My breadth of experience means I can take on projects such as email newsletters, social media, data gathering, client liaison, telesales, system integration or marketing campaigns to enable the owner/manager to work on the business as opposed to in it.Current projects include:- Content creation for an online service. Includes articles in industry magazines, blogs and social media- Strategy planning and delivery for a furniture company re-launch event following rebrand- Prospect pipeline development and outline strategy for product design business- Monthly email newsletter campaign for luxury goods company- Review of presentation materials for corporate training organisation

Supporting the team with planning and implementing marketing strategy, creating supporting materials, building relationships with existing customers and identifying and developing new business opportunities through various industry events including presenting at Bridges 2018.Recently expanded role to include project management of major new public sector contract for one off delivery of bespoke version of AMX software.Contributed towards innovating and implementing business systems and processes to support significant rapid growth in turnover and team size.

I am co-director and licensee for this amazing programme, helping people look at developing their internal energy with practical tips and holistic insights to move forwards in their lives. For more information about the programme - look at the founders website here www.discoveryourbounce.com

I successfully ran a once a week school in my local community teaching 2 classes of 3-6 year olds and 7+ (including mums and dads). I love the value that the skills, discipline, focus and application that are associated with martial arts can add to a persons overall personal development (whatever their age). I maintained a 100% pass rate, below average quit rate and high retention of students that caught me up to my belt level meaning I had to take a step back! I still assist regularly at other local schools and provide cover when necessary now that I have also achieved my 1st degree black belt.

My health and nutrition business runs part-time and is growing as i'm helping more and more people get their wellbeing back on track with one-to-one coaching and support. Particularly I find business owners need to help themselves before they can help their business! I spend time networking with clients and meeting new ones, and I love the freedom and pride it gives me to know that I'm helping people make positive lifestyle changes.

I was first introduced to this company through my own needs to develop my 'idea' into a product. The experience I had was invaluable and there was a lot of synergy between my own beliefs about business and the idea behind helping company growth. I am now thrilled to be on board with John and the business to help run strategy workshops for businesses looking to implement new products or services through using the Lean approach and then facilitate ongoing output as determined by the output of those workshops.

A short term contract working with a household name in financial services to help launch a campaign for a new online investment service. Working as part of 3 separate teams together to create offline comms such as magazine inserts, direct mail, national press advertising. A great opportunity to work back in an agency and also learn a new industry at a very fast pace with short deadlines.

I've recently completed a 12 month stint working with Floriture to support their new business, marketing and social media strategies alongside an Operational role supporting and implementing new process to help the rapid business growth. It's included the company's first stock take and consolidation into a digital cloud based programme called Unleashed. This company ticked all the boxes for me, variety of clients, unique desirable product and on a growth spurt. The company turnover increased 300% in the time I was there along with increased sales from social media and event marketing.

Whilst at Gravity I worked with a number of clients to deliver both printed and online projects.

I worked with Create Marketing in Wick, Bristol in a varied role which covered, Studio Management/Account Direction and Systems Implementation. With a clear focus on the medical sector and a rapidly expanding team the position though demanding was a great challenge. For a brief summary of some of the projects/companies I've worked with during my freelance career please see below.

This unique opportunity in a global agency arose through a referral following my time at Open Communications. The agency had recently invested in Filemaker based Project Management software and were facing difficulties with lack of integration into the day-to-day routine of the 60 strong Client Services team. Initially, my role was to trouble-shoot and train members of all teams as and when problems arose, but I soon identified a need to implement a new approval process in order to help the team maximise the benefit of the software into the existing creative process and trafficking methods whilst still delivering against commercial targets. One of the key problems was the time needed to adopt new software so, working closely with the Account Directors and Senior Management Team, I ran workshops with each of the 7 Client Teams tailoring the budgetary aspect of the software to optimise their efficiency and blend with existing client relationship and estimating methods. Ultimately, this position transcended the whole business working alongside the IT director to iron out technical issues, the Creative and Product Design teams with respect to training for timesheets and expenses, the Accounts department to ensure accurate auditing procedures were followed and reporting to the Commercial Director and COO to ensure their needs in terms of information output were met.

I worked in the marketing department of this market leader in Frozen Food Home Delivery. My time with the team was my first client side and gave me insight into manufacturing and franchise business models and tested my marketing knowledge and practices. Here I learned to apply my agency experience in new directions and adapt my customer service approach with respect to the network of 70 franchisees and target market of the elderly.During this time I successfully completed a key project from concept to delivery in less than 1 month. This involved producing 140,000 copies of a 16-page product brochure in five different versions. To support this piece I developed direct mail items, sales promotion leaflets and advertising templates for an 8 week Summer campaign. Whilst working on this project I implemented a new standard for delivering marketing tools to the franchisee network to support Best Practice.Working within this marketing department enabled me to learn from the team in terms of developing marketing strategies and delivering against business objectives. I am pleased that some of my methods as a project manager have been adopted to improve both internal and external working relationships.

I joined Open when they were originally SixFive Design. The agency had grown from owner-managed business to a team of 4 full-time staff almost overnight following a merger with a digital business. As such the company needed account management support enabling the Managing Director to develop the business strategy and launch Open Communications. My remit was to forge the position of Account Manager into the business through:- Internal communication between the online and offline teams enabling a more integrated offering for clients- Planning, training and implementing new project management software for integration into the business process- Preparing content and overseeing design and delivery of new corporate Website for Open Communications- Account management including delivering trade communications for the Specialized Partnership Services programme. This included two Pitch Books demonstrating in-store merchandising programmes, fixtures brochure and Flash-based DVD presentation with 3D model walkthroughs

Day-to-day handling of accounts, supporting an office move and implementing cohesive communication system internally to enable planned strategic growth.

Day-to-day handling of accounts whilst Owner on annual leave.

Initially a small agency founded on the basis of using the best people for the job at the right time, I joined as part of the core team, helping them to implement various administrative processes in order to aid growth and diversity of projects. Whilst with the team I worked on a number of rebranding projects with established professional services firms and some of the Deloitte Fast 50 companies. This additional year helped to improve my depth of understanding of the process behind rebranding and also develop my ability to handle multiple projects across multiple accounts. Part of my role here was also to manage the flow of work through the studio with a team that grew from 1 to 4 full-time creatives and has continued in the same vein.

Due to TUPE my role here was migrated from one agency to another. Both agencies offered an integrated approach to clients and the 3 years I spent working with them contributed greatly towards my development as an Account Manager. Whilst at the Engine Room I was responsible for the day-to-day running of several key accounts as well as managing every aspect of production for the company. The Engine Room also introduced me to the processes involved in generating key creative and brand strategy development for projects including branding and product launch campaigns. Being solely responsible for my own clients gave me greater independence in terms of building relationships and being a part of their growth. The combined aspects of my role contributed toward the successful handover of 2 key clients from Engine Room to VHD following a merger.At VHD I continued day-to-day management of the transferred key accounts, as well as taking on some new clients. This role proved to be quite challenging in terms of adopting and implementing new procedures for estimating, work flow and production with new suppliers, whilst maintaining the continuity and smooth flow of projects that existing clients had come to expect at a high standard. This changeover enabled me to introduce several process driven projects with more regularity and speed of completion – giving the client a more cost effective service. Being a slightly larger agency VHD also had a more structured approach to financial planning which has further developed my skills and accountability for meeting sales targets. During my time here, I not only worked as part of a team but was autonomous with regard to the future development of key accounts.

After being made redundant from a receptionist position at Anderson & Lembke - I opted to stay in the creative industry and saught a job as an Account Exec. Whilst at Proctors I supported a number of the Managers and Directors on accounts such as Pirelli, BAA, Ingenta, Amacis and HP. I was fortunate to learn the basic skills with regard to account management and production with this great team.